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Product Information
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Color: Black

Product Overview

Product Specification

Service and Support

Product Overview

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part.1

Printing speed 4.5 line/s MAX.

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Serial+Lan+USB

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100MB Ethernet interface connection, transfer data efficiently

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Avoid order missing

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Black mark orientation

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Imported Citizen DP332 printing head

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Easy paper loading design

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Support cover open detection

BROCHURES

DRIVER

Product Specification

Printing
Printing method	9-Pin serial impact dot-matrix printing
Printing width	63.5mm
Print Resolution	72 dpi (Horizontal)/ 144 dpi (Vertical)
Printing speed	4.5 line/s Max.
Interface	Serial+USB+Lan
Printing paper	75.5±0.5mm×φ80mm(max)
Character size	ANK，Font A: 1.6×3.1mm（9×9 matrix） Font B: 1.2×3.1mm（7×9 matrix）Chinese,traditional Chinese: 2.7×2.7mm（16×16 matrix）
Column number	Font A - 33 columns /Font B - 40 columns / Chinese, traditional Chinese - 22 columns
Character
Extension character sheet	PC437/Katakana/PC850/PC860/PC863/PC865/WPC1252/PC866/PC852/PC858
Power
Power adaptor	Input：AC 110V/220V, 50～60Hz Output: DC 24V/2.5A
Printer input	DC 24V/2.5A
Cash drawer output	DC 24V/1A
Cutter
Auto cutter	Partial
Software
Driver	Windows /Linux /Mac
Utility	Windows
SDK	Windows/ Android
Physical characteristics
Gross weight	2.2 KG
Dimensions	247×156×143mm (D×W×H)
Environmental Requirements
Operation environment	0～45℃, 10～80% RH
Storage environment	-10～60℃, 10～90% RH（no condensation）
Reliability
Cutter life	1million cuts
Printer head life	10 Million Lines

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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