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HEP-32B-Z

XP-DT325B 3Inch Sticker Printer

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HEP-21B-Z-R1/ HEP-21B-Z-R1

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Service and Support

Product Overview

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● Multiple color options for label stickers	● Type-C USB charging
● Compact & Portable	● Supports Android and iOS

BROCHURES

DRIVER

Product Specification

Printing
Resolution	203 DPI
Printing method	Direct thermal printing
Max.Print width	9 mm
Printing speed	20 mm/s
Media type	Continuous label paper
Media width	12mm
Paper bin capacity	5553.517.5mm(DWH)
Media thickness	60-150 μm
Memory	128 K
Flash	512K
Interface	USB+Bluetooth
Button	1 key (power key),1 light(status light)
Dimensions	91.5 × 61× 96.5mm (D×W×H))
Weight	218.8g
Peel off Printer head life	Manual cutting
Lithium battery	50KM
Charging input	7.4V / 1000mAh Boot and standby time: 50.58 Hour Full power can print: 2 Hour
System	Android / iOS
Operation environment	Temperature (-5~45℃), humidity(20~95%RH)
Storage environment	Temperature(-10~60℃), humidity(20~95%RH)

Product Video

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Our Xprinter is admired for their appealing look and practical design.

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The design of Xprinter is carefully cheked and considered from perspective of users.

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Xprinter is manufactured utilizing superior quality raw material and latest technology.

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Xprinter is produced under standard and highly automated production environment.

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Xprinter is designed in accorance with the basic production standard.

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It is highly effective to suck up the sweat and keep dry thanks to the tight braiding of the material itself and also the fabric.

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