high-quality melody box company for supermarket

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Protective Case for XP-P101

XP-P322B Portable Label Printer

TS-80

Extension board for external paper holder

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Product Overview

Product Specification

Service and Support

Product Overview

high-quality melody box company for supermarket-1

Easy paper loading

Compact size

Light weight

Fast printing speed (Max. printing speed 152.4mm / s)

BROCHURES

Product Specification

Model	HEP-32B-Z
Printing Features
Printing method	Direct Thermal
Print dots	640 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print width	80 mm
Max.print speed	152.4mm/s Max.
Media
Media type	Thermal paper/Label thermal paper
Media width	80 mm
Performance Features
Average Resistance	650 Ω± 3%
Pulse life	5*10⁷ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Physical characteristics
Dimension	129.9×68.6×81 mm (W x L x H)
Weight	388.7 g
Power supply
Print voltage	24 ± 10% V
Logic power supply	3.13～5.25 V
Environmental Conditions
Operation environment	5～45 °C，Humidity: 20％～85％ RH no condensing
Storage environment	-25～70 °C，Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Before delivery, the quality assurance testing of Xprinter melody box must be completed. It is ensured a better performance during start-up and commissioning. Tigerwings can do thermal transfer printing, full-color printing and CMYK

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Xprinter melody box has to undergo the following tests. These tests include dielectric withstand/hipot test, isolation resistance test, leakage current test, etc. Tigerwings has worked with DELL, Disney, Rantopad, Logitech, etc

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Xprinter melody box is generally tested under a simulated environment. These tests may include fatigue testing for electronic components and thermal insulation performance testing for materials. Tigerwings has 16 years of experience in manufacturing foam rubber pad

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Xprinter melody box has been analyzed in many aspects, such as operational efficiency, safety, functionality, productivity, components performance, ease of operation and maintenance. Tigerwings uses advanced German printing machine to ensure premium printing quality

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The manufacture of Xprinter melody box involves several stages. They mainly include the installations of cams, shafts, and bearing, the design of injection-molded plastic parts, fixtures, and gauges. Established in 2004, Tigerwings now has an annual sales of RMB 40 million

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This product has been well received by customers for its high performance and durability. Tigerwings offers relatively faster lead time, usually in 2-3 weeks

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High-quality melody box company for supermarket