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Latest products

HEP-21B-Z-R1/ HEP-21B-Z-R1

HP5-S Portable Bluetooth Mini Printer

Protective Case for XP-P101

XP-P322B Portable Label Printer

Product Information
Feedback

Product Functionality

Specification

Service and Support

Product Functionality

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part.1

200mm/s high speed printing
Serial+USB
Support Linux and Windows system

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part.2

Printing image and characters with high speed
Support QR CODE printing

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part.3

Support wall mounting and truck cable
Support overtype function

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part.4

Support NV logo printing
Compatible with ESC/POS

Specification

Printing
Printing method	Direct thermal
Printing speed	200mm/s Max.
Printing width	72mm
Column capacity	576 dots/line or 512 dots/line
Interface	Serial+USB
Character	GB18030
Character size	ANK，Font A：1.5×3.0mm（12×24 dots）Font B：1.1×2.1mm（9×17 dots）
Barcode
Barcode types	UPC-A/UPC-E/JAN13（EAN13）/JAN8（EAN8）/CODE39/ITF/CODABAR/CODE93/CODE128
Buffer
Buffer Input	2048K bytes
NV Flash	64K bytes
Physical characteristics
Gross weight	1.8 kg
Dimensions	202.7×158×140mm ( D×W×H)
Environmental Requirements
Work environment	Temperature (0～45℃) humidity(10～80%)
Storage environment	Emperature(-10～60℃) humidity(10～80%)

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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