customized for catering

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HEP-21B-Z-R1/ HEP-21B-Z-R1

Protective Case for XP-P101

XP-P322B Portable Label Printer

TS-80

Product Information
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Product Overview

Product Specification

Service and Support

Product Overview

● Small size and low power consumption	● Support prompt and error alarm function
● Support IAP online upgrade	● Support Linux system and OPOS driver

BROCHURES

DRIVER

Product Specification

Printing
Printing method	Direct thermal
Media width	79.5±0.5mm / φ 80 mm
Print width	72mm
Column capacity	576 dots/line or 512 dots/line
Printing speed	230mm/s
Interface	USB / USB+Serial(Optional: USB+Bluetooth/USB+Wifi)	Lan(Optional:USB+Lan)
Line spacing	3.75mm (Adjustable by commands)
Character size	ANK，Font A：1.5×3.0mm（12×24 dots） Font B：1.1×2.1mm（9×17 dots） Chinese,traditional Chinese:3.0×3.0mm（24×24 dots）
Barcode Character
Extension character sheet	PC437（Standard Europe）、Katakana、PC850（Multilingual）、PC860（Portuguese）、PC863（Canadian）、PC865（Nordic）、West Europe、Greek、Hebrew、East Europe、Iran、WPC1252、PC866（Cyrillic#2）、PC852（Latin2）、PC858、IranII、Latvian、Arabic、PT151（1251）
1D Barcode	UPC-A/UPC-E/JAN13（EAN13）/JAN8（EAN8）/CODE39/ITF/CODABAR/CODE93/CODE128
2D Barcode	///	QR CODE
Input buffer	64 Kbytes	256 Kbytes
NV Flash	256 Kbytes
Power
Power adaptor	Input: AC 100/240V, 50～60Hz
Printer input	DC 24V/2.5A
Cash drawer	DC 24V/1A
Physical characteristics
Weight	0.78 KG
Dimensions	166×126.5×128mm (D×W×H)
Environmental Requirements
Work environment	Temperature (0～45℃) humidity(10～80%)
Storage environment	Temperature(-10～60℃) humidity(10～90%)
Reliability
Auto cutter	Partial
Cutter life	1.5 million cuts
Printer head life	150 KM
Software
Emulation	ESC / POS
Driver	Windows / Linux / Mac OS / Android

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Advanced computer-aided technologies are applied in Xprinter design. Its phototype is created using CAD and CAM technologies by the designers.

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Xprinter meets qualification criteria stipulated in the mobile phone accessory industry. It has passed performance tests and quality assurance tests such as pressure test, strength test, and high/low-temperature test.

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There are strict quality requirements for Xprinter or matter in the materials or workmanship. It will be scrutinized by the QC department for the timber water content, veneer painting, door face polishing, adhesive quality, board seaming quality, and so on.

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The assembly process of Xprinter involves various stages. This includes adding solder paste to the PCB board, picking and placing components, and soldering.

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The tests for Xprinter have been conducted using state-of-the-art testing machines. These tests include vibration and shock testing, climatic and salt testing, noise and vibration testing, etc.

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This healthy and environmentally friendly fabric does not make sensitive skin itchy, uncomfortable or even unbearable.

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Xprinter customized for catering