customized for catering

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XP-Q838L 80mm Thermal Receipt Printer

HEP-32B-Z

XP-DT325B 3Inch Sticker Printer

HEP-727-Z

Product Information
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Product Overview

Product Specification

Service and Support

Product Overview

● Small size and low power consumption	● Support prompt and error alarm function
● Support IAP online upgrade	● Support Linux system and OPOS driver

BROCHURES

DRIVER

Product Specification

Printing
Printing method	Direct thermal
Media width	79.5±0.5mm / φ 80 mm
Print width	72mm
Column capacity	576 dots/line or 512 dots/line
Printing speed	230mm/s
Interface	USB / USB+Serial(Optional: USB+Bluetooth/USB+Wifi)	Lan(Optional:USB+Lan)
Line spacing	3.75mm (Adjustable by commands)
Character size	ANK，Font A：1.5×3.0mm（12×24 dots） Font B：1.1×2.1mm（9×17 dots） Chinese,traditional Chinese:3.0×3.0mm（24×24 dots）
Barcode Character
Extension character sheet	PC437（Standard Europe）、Katakana、PC850（Multilingual）、PC860（Portuguese）、PC863（Canadian）、PC865（Nordic）、West Europe、Greek、Hebrew、East Europe、Iran、WPC1252、PC866（Cyrillic#2）、PC852（Latin2）、PC858、IranII、Latvian、Arabic、PT151（1251）
1D Barcode	UPC-A/UPC-E/JAN13（EAN13）/JAN8（EAN8）/CODE39/ITF/CODABAR/CODE93/CODE128
2D Barcode	///	QR CODE
Input buffer	64 Kbytes	256 Kbytes
NV Flash	256 Kbytes
Power
Power adaptor	Input: AC 100/240V, 50～60Hz
Printer input	DC 24V/2.5A
Cash drawer	DC 24V/1A
Physical characteristics
Weight	0.78 KG
Dimensions	166×126.5×128mm (D×W×H)
Environmental Requirements
Work environment	Temperature (0～45℃) humidity(10～80%)
Storage environment	Temperature(-10～60℃) humidity(10～90%)
Reliability
Auto cutter	Partial
Cutter life	1.5 million cuts
Printer head life	150 KM
Software
Emulation	ESC / POS
Driver	Windows / Linux / Mac OS / Android

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

a******h

The packaging design is exquisite, the bottle body is solid and thick, and the shape is simple and elegant. It is a reliable cosmetic.

h******w

Simple design, fine workmanship, beautiful appearance, safe and reliable use, high quality, it is your quality choice.

d******l

The packaging design is exquisite, the workmanship is exquisite and exquisite, the use is safe and reliable, the quality is trustworthy, and it enjoys a good reputation and popularity in the market.

h******s

The materials are selected carefully, the materials are full, the shelf life is long, and the quality is reliable. It is a trustworthy cosmetic, so you can buy and use it with confidence.

b******k

Selection of high-quality raw materials, refined by the industry's leading manufacturing technology and craftsmanship, natural ingredients, does not contain any harmful chemical substances, safe and reliable to use.

c******n

The product is less likely to irritate the allergic reactions. Sometimes, the preservatives could be harmful. But these preservatives contained are self-preserving to pose no risks on the skin. The product is characterized by strong folding strength

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Xprinter customized for catering