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Product Overview

Xprinter distributor for tax-1

58mm/80mm paper width available (300mm/s)	Sounds and light alarm function optional
Support page mode(300mm/s)	Multiple interface

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Product Specification

Model	XP-Q838L
Printing Features
Printing method	Direct thermal
Paper width	79.5±0.5mm
Print width	72mm
Column capacity	576 dots/line or 512 dots/line
Printing speed	230 mm/s	260 mm/s	300 mm/s
Interface	USB / Lan / USB+Serial / USB+Lan (Optional:USB+WiFi / USB+Bluetooth)	USB+Serial+Lan (Optional: USB+Serial+Lan+WiFi / USB+Serial+Lan+Bluetooth)	USB+Serial+Lan
Line spacing	3.75mm(Adjustable by commands)
Column number	80mm paper: Font A - 42 columns or 48 columns / Font B - 56 columns or 64 columns/ Simplified/Traditional Chinese - 21 columns or 24 columns
Character size	ANK, Font A：1.5×3.0mm(12×24 dots) Font B：1.1×2.1mm(9×17 dots) Simplified / Traditional Chinese:3.0×3.0mm(24×24 dots）
Barcode Character
Extension character sheet	PC437(Standard Europe) / Katakana / PC850(Multilingual) / PC860(Portugal) / PC863(Canadian) / PC865(Nordic) / West Europe / Greek / Hebrew / East Europe / Iran/WPC1252 / PC866(Cyrillic#2) / PC852(Latin2) / PC858 / IranII / Latvian / Arabic / PT151(1251)
1D Barcode	UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/CODE93/CODE128
2D Barcode	QR CODE / PDF417
Input buffer	96 Kbytes(USB/Lan/USB+Serial) 128 Kbytes(USB+Lan)	128 Kbytes	4096 Kbytes
NV Flash	256 Kbytes
Power
Power adaptor	AC 100~240V, 50～60Hz
Printer Input	DC 24V/2.5A
Cash drawer	DC 24V/1A
Physical characteristics
Weight	1.0 Kg
Dimensions	193.76144.23133mm(DWH)
Auto cutter	Partial
Cutter life	1.5 million cuts
Printer head life	150Km
Software
Emulation	ESC/POS
Driver	Windows/JPOS/Linux/OPOS/Android/Mac
Utility	Windows & Linux test Utility
SDK	iOS, Android, Windows
Environmental Requirements
Work environment	Temperature (0～45℃) humidity(10～80%)
Storage environment	Temperature(-10～60℃) humidity(10～90%)

Product Video

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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The raw materials used in Xprinter are non-toxic, non-allergic and non-carcinogenic. They have been disinfected in the manufacturing process. Its durable and strong structure makes sure that it is not easy to break

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The design of Xprinter is carried out under considerations of various factors. It considers the shape, structure, function, dimension, color mix, materials, and space planning and construction. With flexibility, it can easily reach places where are hard to get to

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Xprinter has been put through rigorous testing. It has passed colorfastness testing, fabric construction testing, strength testing, dimensional stability testing, and flammability testing. The product is finely welded, thereby, it is not easy to crack or out of shape

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The manufacturing process of Xprinter materials includes many steps, which determine the precise properties of finished products, such as wrinkle resistance and color fastness. Being polished, the product has a smooth and bright finish

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Xprinter is professionally designed. Many factors have been considered in terms of functionality, strength, stiffness, wear, and corrosion. Featuring recyclability, it generates no pollution to the environment

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Xprinter Group established a complete cost management system, strictly controlled the cost of each production link of the product, and strived to increase the utilization rate of raw materials, reduce production waste, and reduce logistics costs, so that the produced Other similar products have more advantages in quality and price.

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