new manufacturer for catering

Latest products

HEP-32B-Z

XP-DT325B 3Inch Sticker Printer

HEP-727-Z

HEP-21B-Z-R1/ HEP-21B-Z-R1

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Product Overview

Product Specification

Service and Support

Product Overview

● Intelligent cutter to avoid paper jam	● Suppoort automatic cutting function
● Compatible with ESC/POS commands	● Support Linux system and OPOS driver
● Support order coming and error alarm function

BROCHURES

DRIVER

Product Specification

Printing
Printing method	Direct thermal
Media width	79.5±0.5mm / φ 80 mm
Print width	72mm
Column capacity	576 dots/line or 512 dots/line
Printing speed	230mm/s
Interface	USB / Lan / USB+Serial / USB+Lan (Optional:USB+Bluetooth / USB+WiFi )
Line spacing	3.75mm (Adjustable by commands)
Character size	ANK，Font A：1.5×3.0mm（12×24 dots） Font B：1.1×2.1mm（9×17 dots） Chinese,traditional Chinese:3.0×3.0mm（24×24 dots）
Barcode Character
Extension character sheet	PC437（Standard Europe）、Katakana、PC850（Multilingual）、PC860（Portuguese）、PC863（Canadian）、PC865（Nordic）、West Europe、Greek、Hebrew、East Europe、Iran、WPC1252、PC866（Cyrillic#2）、PC852（Latin2）、PC858、IranII、Latvian、Arabic、PT151（1251）
1D Barcode	UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/CODE93/CODE128
2D Barcode	QR code / PDF417
Input buffer	64 Kbytes
NV Flash	256 Kbytes
Power
Power adaptor	Input: AC 100/240V, 50～60Hz
Printer input	DC 24V/2.0A
Cash drawer	DC 24V/1A
Physical characteristics
Weight	1.12 KG
Dimensions	176.8 6* 144.5 * 136.3mm(DWH)
Environmental Requirements
Work environment	Temperature (0～45℃) humidity(10～80%)
Storage environment	Temperature(-10～60℃) humidity(10～90%)
Reliability
Auto cutter	Partial
Cutter life	1.5 million cuts
Printer head life	150 KM
Software
Emulation	ESC / POS
Driver	Windows / Linux / Mac OS / Android

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter Group There are large-scale workshops, standardized production workshops, modern production lines, and skilled technology and craftsmanship. The produced is not only good in quality and excellent in quality, but also meets relevant international quality standards. The pass rate of products is high, and customers can rest assured Partner with us for purchasing.

a******y

Xprinter Group has modern workshops and equipment, and has multiple sets of imported inspection and testing devices, and the production personnel strictly follow the national quality management system during production to ensure that provided to customers is of excellent quality , high quality products.

f******z

We have a professional production management team, an independent production and processing workshop and advanced production technology, providing strong support and guarantee for the production of with reasonable structure, excellent performance, safety and reliability.

b******r

Xprinter Group Introduce and learn from foreign advanced production methods, improve it in combination with its own conditions, develop a production method that is both in line with the company's conditions and efficient, and apply it to the production of , so that not only has high output, Moreover, it is durable, has a long service life, and has a certain quality guarantee.

i******m

The company always adheres to the production concept of "attitude determines everything, quality comes from details", and implements strict quality management in all aspects of product selection, production, inspection and delivery to ensure that entering the market are all products of reliable quality .

q******d

is equipped with an advanced heat exchanger. This increases the heat exchange area, enhances fluid perturbation, and effectively improves heat transfer efficiency.

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Xprinter new manufacturer for catering