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Product Overview


Support both receipt printing and label printing	Support missing paper alarm function
Support IAP online upgrade	Maximum roll diameter: 83mm
Adjustable width of printing paper: Min 20mm, Max 80mm

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Product Specification

Printer Model	XP-Q371U
Print mode	Label print mode	Receipt print mode
Printing method	Direct Thermal
Resolution	203 DPI
Max.print speed	127 mm/s Max.	180mm/s
Max.print width	76 mm
RAM	4M
Flash	4M
Interfaces	USB / USB+Lan / USB+Serial+Lan (Optional: WiFi / Bluetooth)
Print head temperature detection	Thermistor
Print head position detection	Micro Switch
Media
Media type	Thermal roll paper, thermal adhesive paper
Media width	20~80mm
Media roll diameter	Max.83 mm
Media inner diameter	25mm~38mm)
Paper exit method	Tearing off
Media thickness	0.06～0.19 mm
Fonts/Graphics/Symbologies
1D barcode	CODE128 / EAN128 / ITF / CODE39 / CODE39C / CODE39S / CODE93 / EAN13 / EAN13+2 / EAN13+5 / EAN8 / EAN8+2 / EAN8+5 / CODABAR / POSTNET / UPC-A / UPCA+2 /UPCA+5/ UPCE / UPCE+2 / UPCE+5 / MSI / MSIC / PLESSEY /ITF14 / EAN14
2D barcode	PDF-417, Maxicode, DataMatrix, QR code
Character sizes	Commonly used in single-byte fonts; FONT 1 to FONT 8, K, TST24.BF2,TSS24.BF2
Emulaion	TSPL	ESC / POS
Physical Features
Dimension	183140132.5mm
Weight	0.9 kg
Operation	5~45 ℃, Humidity: RH 10 ~ 80%
Storage environment	-40～55 ℃, Humidity: ≤93% RH
Power Input	DC 24V/2.5A
Print head life	50 KM
Operating system	WINDOWS/ Android / IOS

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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The quality control for Xprinter is required to carry out thoroughly. Before packaging, it will be checked to make sure no impurities are included, and it will be packaged with thick corrugated paper to protect the four corners. Equipped with the patent controller, it guarantees stable and reliable performance under rigorous condition

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Quality inspection of Xprinter will be conducted strictly. Its dimensional tolerance, form and location tolerance, surface roughness, and thermal treatment quality will be checked using high-tech testing machines. The product has strong heat dissipation performance

x******d

Xprinter is the comprehensive embodiment of new technologies. Most of its electric components are developed or optimized using cutting-edge energy-saving technologies that are widely adopted in energy-efficient appliances. It enjoys great popularity in overseas markets such as the Middle East, Southeast Asia, Africa, South America, and Europe

y******u

Strict quality inspection for Xprinter will be conducted during the entire production process. The product is scrutinized for the depth of cut, wood density, edge cutting, end cutting, and other aspects. Its battery can be made of lead-acid or LiFePO4 battery

y******o

Xprinter is carefully designed. A pattern, an image, or an abstract theoretical concept is used to generate its design direction. Under these constraints, any exceptions, irregularities, and conflicts between building performance and design initiatives will be simulated and eliminated.

c******e

The product features overheating protection. In order to realize true inherent-overheating protection, the temperature of the thermal element follows at all times the motor-winding temperature. It converts electric energy with fast and stable speed

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