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Product Overview


Support both receipt printing and label printing	Support missing paper alarm function
Support IAP online upgrade	Maximum roll diameter: 83mm
Adjustable width of printing paper: Min 20mm, Max 80mm

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Product Specification

Printer Model	XP-Q371U
Print mode	Label print mode	Receipt print mode
Printing method	Direct Thermal
Resolution	203 DPI
Max.print speed	127 mm/s Max.	180mm/s
Max.print width	76 mm
RAM	4M
Flash	4M
Interfaces	USB / USB+Lan / USB+Serial+Lan (Optional: WiFi / Bluetooth)
Print head temperature detection	Thermistor
Print head position detection	Micro Switch
Media
Media type	Thermal roll paper, thermal adhesive paper
Media width	20~80mm
Media roll diameter	Max.83 mm
Media inner diameter	25mm~38mm)
Paper exit method	Tearing off
Media thickness	0.06～0.19 mm
Fonts/Graphics/Symbologies
1D barcode	CODE128 / EAN128 / ITF / CODE39 / CODE39C / CODE39S / CODE93 / EAN13 / EAN13+2 / EAN13+5 / EAN8 / EAN8+2 / EAN8+5 / CODABAR / POSTNET / UPC-A / UPCA+2 /UPCA+5/ UPCE / UPCE+2 / UPCE+5 / MSI / MSIC / PLESSEY /ITF14 / EAN14
2D barcode	PDF-417, Maxicode, DataMatrix, QR code
Character sizes	Commonly used in single-byte fonts; FONT 1 to FONT 8, K, TST24.BF2,TSS24.BF2
Emulaion	TSPL	ESC / POS
Physical Features
Dimension	183140132.5mm
Weight	0.9 kg
Operation	5~45 ℃, Humidity: RH 10 ~ 80%
Storage environment	-40～55 ℃, Humidity: ≤93% RH
Power Input	DC 24V/2.5A
Print head life	50 KM
Operating system	WINDOWS/ Android / IOS

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

t******l

The company attaches great importance to product quality and strives for excellence in all aspects of production. The produced are exquisite in workmanship, excellent in quality and strong in practicability.

f******b

Xprinter Group There are modern workshops, standardized production workshops, automated production equipment, strict quality inspection system, etc., which can ensure that all produced by our company are of qualified and high quality.

a******r

The manufactured by us with advanced design concepts not only strives for excellence in workmanship, scientific and reasonable design, but also has stable performance and durability, which can meet customers' needs for high-quality products.

q******e

As a professional manufacturer, Xprinter Group has rich production experience, advanced production equipment, superb production technology and strong production strength, capable of producing high-quality .

n******g

The company has been engaged in the production and sales of for many years, and has accumulated rich experience in production and management. The products produced are thick in materials, fine in workmanship, high in quality, beautiful and practical.

c******v

Our team adheres to a high standard of quality inspection policy to ensure its quality. Until now, we have developed 6 formula systems of PVA film with over 20 models of PVA film

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