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Product Overview


Support both receipt printing and label printing	Support missing paper alarm function
Support IAP online upgrade	Maximum roll diameter: 83mm
Adjustable width of printing paper: Min 20mm, Max 80mm

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Product Specification

Printer Model	XP-Q371U
Print mode	Label print mode	Receipt print mode
Printing method	Direct Thermal
Resolution	203 DPI
Max.print speed	127 mm/s Max.	180mm/s
Max.print width	76 mm
RAM	4M
Flash	4M
Interfaces	USB / USB+Lan / USB+Serial+Lan (Optional: WiFi / Bluetooth)
Print head temperature detection	Thermistor
Print head position detection	Micro Switch
Media
Media type	Thermal roll paper, thermal adhesive paper
Media width	20~80mm
Media roll diameter	Max.83 mm
Media inner diameter	25mm~38mm)
Paper exit method	Tearing off
Media thickness	0.06～0.19 mm
Fonts/Graphics/Symbologies
1D barcode	CODE128 / EAN128 / ITF / CODE39 / CODE39C / CODE39S / CODE93 / EAN13 / EAN13+2 / EAN13+5 / EAN8 / EAN8+2 / EAN8+5 / CODABAR / POSTNET / UPC-A / UPCA+2 /UPCA+5/ UPCE / UPCE+2 / UPCE+5 / MSI / MSIC / PLESSEY /ITF14 / EAN14
2D barcode	PDF-417, Maxicode, DataMatrix, QR code
Character sizes	Commonly used in single-byte fonts; FONT 1 to FONT 8, K, TST24.BF2,TSS24.BF2
Emulaion	TSPL	ESC / POS
Physical Features
Dimension	183140132.5mm
Weight	0.9 kg
Operation	5~45 ℃, Humidity: RH 10 ~ 80%
Storage environment	-40～55 ℃, Humidity: ≤93% RH
Power Input	DC 24V/2.5A
Print head life	50 KM
Operating system	WINDOWS/ Android / IOS

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter is designed with a sense of aesthetic feeling. The design is carried out by our designers who aim to offer one-stop services of all clients' custom needs regarding interior style and design. The heavy-duty materials with precision engineering can ensure its durability for long service time

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The development of Xprinter adopts advanced technologies. They include computer-aided design, CNC machining, and sensor control technology. The product is sealed and welded exquisitely

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Lots of factors are taken into consideration in Xprinter design. They are required motion, required space, speed of operation, required labor, etc. The heavy-duty materials with precision engineering can ensure its durability for long service time

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Xprinter has been evaluated in many aspects. The evaluation includes its structures for safety, stability, strength, and durability, surfaces for resistance to abrasion, impacts, scrapes, scratches, heat, and chemicals, and ergonomic assessments. It won't break or crack easily even used for a long time

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The design of Xprinter has been optimized. Many factors have been considered in terms of thermal properties, surface finish, lubrication, friction, and noise. It is granted with appearance design patents and utility model patents

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The product is valued for their flawless features and superior long-time performance. The product is guaranteed to be of easy connection

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