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Product Overview

Product Specification

Service and Support

Product Overview

bluetooth printer accessories online shopping inquire now for storage-1

Structural stability, Durable

Small size & easy assembly

Stable feeding & clear printing

High quality & low repair rate

BROCHURES

Product Specification

Model	HEP-503-Z
Printing Features
Printing method	Direct Thermal
Print Speed	Max.80 mm/s
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm
Media
Media type	Thermal paper/ Label paper
Media width	58 mm
Performance Features
Average Resistance	80Ω±10%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Reflected light sensor
Dimension	69.23315.5 mm (W x L x H)
Weight	41.5 g
Power supply
Print voltage	4-8.5 V
Logic power supply	2.7-5.25 V
Environmental Conditions
Operation environment	5℃-40℃°C，Humidity: 10%-80% RH no condensing
Storage environment	-20℃-70℃°C，Humidity: 5％～95％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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