bluetooth printer and accessories design for storage

Product Overview

Product Specification

Service and Support

Product Overview

bluetooth printer and accessories design for storage-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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During production, Xprinter printer and accessories is strictly inspected. Defects have been carefully checked for poor lasting, incomplete bonding, and stitching errors. Owing to solar charging, users can save much cost without paying any electricity bills

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Xprinter printer and accessories is rigorously tested. It has passed many tests: antibacterial & antimicrobial testing, slip resistance testing, shedding propensity testing, and stitching reinforcement strength testing. It has been exported to Europe, America, Southeast Asia, and Africa

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Xprinter printer and accessories undergoes various production stages. These stages include pattern cutting, sections stitching, taking its shape, attaching the soles, and assembling. Charged by solar energy, this product is environmental-friendly

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Xprinter printer and accessories has been rigorously tested. A group of tests includes size measurements check, vulcanization test of the rubber outsole, needle detection test, and flex/torsion test. The product is certified under CE, ROHS, FCC, EMC, and LVD

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The production process of Xprinter printer and accessories consists of 6 critical quality control checkpoints: raw materials, cutting, skiving, upper construction, bottom construction, and assembly. Its battery features fast charging and low discharge time

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printer and accessories is made of high-quality materials and exquisite processing technology. It is excellent in workmanship and high in quality, and all indicators meet the national quality standards. It is safe and reliable to use, and you can purchase with confidence.

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