bluetooth printer and accessories design for storage

Product Overview

Product Specification

Service and Support

Product Overview

bluetooth printer and accessories design for storage-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Quality control runs through the whole production process of Xprinter printer and accessories. All kinds of textile fibers and auxiliaries shall meet the standards stipulated in the basic safety technical specifications of national textile products. Its shape can be customized according to needs

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When designing Xprinter printer and accessories, color is one of the important factors to consider, because it is the first element of consumer response, often choosing or rejecting a piece of bedding because of its color appeal. This product stands out for its high sensitivity

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Xprinter printer and accessories is manufactured to meet established furniture industry standards. It is subject to stringent testing such as VOC and formaldehyde emission testing and a range of certification processes. It is able to quickly and effectively detect and respond to some types of input

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Xprinter printer and accessories has a professional design. It is designed by specialists who master the fundamentals of designing the most commonly used parts, elements, and units of various machines. This product has the ability to accurately convert a physical parameter into a signal

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Xprinter printer and accessories is produced strictly according to the standards in furniture manufacturing. The product has been tested officially and passed the domestic certifications of CQC, CTC, QB. It works stably under strong impact and vibration conditions

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The product is examined as per industry standards to make sure it is free from flaws. There is little variation between its measuring values

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