bluetooth printer and accessories design for storage

Product Overview

Product Specification

Service and Support

Product Overview

bluetooth printer and accessories design for storage-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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The source of raw materials: before Xprinter printer and accessories comes out, it is processed from high quality raw materials. These materials are sourced from several different places within and out of the region. With IP65 waterproof level, it can handle rainy days and heavy storm

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Dedicated R&D team: our R&D members are elites who have been engaged in the manufacturing of Xprinter printer and accessories in the industry for many years. They have rich experience are dedicated to solving technical problems of the product. This product features auto charge at daytime

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Ceaseless innovation of our engineers and the advanced production method give Xprinter printer and accessories unique design and fine finish. Its quality LED chips enable it to emit full brightness for a large area

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The production of Xprinter printer and accessories is well-organized according to the lean production method. Owing to solar charging, users can save much cost without paying any electricity bills

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Xprinter printer and accessories is designed by a team of professionals. They evaluate the product in a short time according to the needs and put forward the most appropriate design concept and complete it. Its thickened heat sink helps to dissipate heat more quickly and effectively

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The product is highly praised by experts regarding performance evaluation. Its lighting time is up to 16 hours after it's fully charged

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