bluetooth printer and accessories design for storage

Product Overview

Product Specification

Service and Support

Product Overview

bluetooth printer and accessories design for storage-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter printer and accessories is rigorously checked for fatigue resistance of shoe heels, attachment strengths of decorative, peel strength of footwear sole bonds, and slip resistance. The extended length of the product can be customized

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During the designing stage of Xprinter printer and accessories, sketches and CAD technique are used by the designers who strive to create a product with the function of foot orthopedic. The product is finely welded, thereby, it is not easy to crack or out of shape

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The production of Xprinter printer and accessories is strictly scrutinized to meet the requirements in terms of shock absorption, sweat absorption, comfort, and antibacterial performance. Featuring recyclability, it generates no pollution to the environment

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The law of heat conduction theory has been adopted in the developing of Xprinter printer and accessories. It's specially made to allow the heat to be transferred from the higher temperature region to the lower temperature region. The product will never generate static problems

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Xprinter printer and accessories is under constant control in respect of safety and compliance with applicable international refrigeration system standards, as evidenced by the CE certificate of conformity issued. It is less likely to get rust, bend, or deteriorate with age

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The product has passed through the extremely harsh quality control and inspection on a basis of quality control plan. This plan is strictly carried out to ensure the high quality of the product. This product has been certified under SGS

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