bluetooth printer and accessories design for storage

Product Overview

Product Specification

Service and Support

Product Overview

bluetooth printer and accessories design for storage-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Before delivery, the mechanical parts of Xprinter printer and accessories has been tested. These parts include gears, bearings, fasteners, springs, seals, couplings, and so forth. This product is delivered along with our specialized grease, which facilitates its maintenance

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The design of Xprinter printer and accessories has been optimized. It mainly includes mechanical structure, spindles and drive system, control and inspection systems, etc. The product delivers satisfying performance in harsh conditions, be it in freezing Siberia or scorching Mid-East countries

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Xprinter printer and accessories follows the complete design processes. Its design processes include frame design, drive systems design, mechanisms design, bearing selection, and sizing. It boasts excellent mechanical performance and can protect the trailer from undesired mechanical failure

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Xprinter printer and accessories is an integrated result of multiple technologies. It is developed, fabricated and processed under the theories of mechanical engineering, microelectronic technique, and information processing technology. It has survived 1.2 million times of fatigue tests

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In the design phase of Xprinter printer and accessories, many factors have been taken into considerations such as static and dynamic deformations of the structures, stability, accuracy, and anti-fatigue performance, etc. It is suited for manufacturers of trailers, trailers rental company or logistics companies

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This product is certified BPA-free. It has been tested and proved that neither its raw materials nor its glaze contains any BPA. It is manufactured in strict accordance with TS-16949-2000 and ISO9001-2008 standards

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