bluetooth printer and accessories design for storage

Product Overview

Product Specification

Service and Support

Product Overview

bluetooth printer and accessories design for storage-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter printer and accessories is designed combining the ongoing market trend with the modern design concept in the phone accessories industry by our designers. It has a robust design, supported by an aluminum plate

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Xprinter printer and accessories is ensured to meet the safety standards for electrical products. These standards include essential operation standards and regulatory compliance marks. The product is widely used for water production

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The design of Xprinter printer and accessories is scientific and humanized. It is designed adopting the concept of less effort and minimized pool cleaning time provided by the designers. The product is equipped with a high-efficiency operation system

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The raw materials used in Xprinter printer and accessories are strictly selected and inspected. Any materials such as mercury and lead will be excluded to prevent any environmental pollution and health risk. The product is carefully designed with all NSF approved components

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Different machining approaches are used in processing mechanical parts of Xprinter printer and accessories. These mechanical parts, including engine, motor, and hydraulic components, will go through thermal treatment, honing machining, or wire cutting based on their actual usages and structures. Adopting an intelligent circuit design, the product has a self-check function

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The quality inspection throughout all stages of production ensures the consistent quality of this product. The product is widely used for water production

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