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Product Overview

Product Specification

Service and Support

Product Overview

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part.1

Printing speed 4.5 line/s MAX.

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Serial+Lan+USB

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100MB Ethernet interface connection, transfer data efficiently

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part.4

Avoid order missing

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Black mark orientation

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Imported Citizen DP332 printing head

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Easy paper loading design

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Support cover open detection

BROCHURES

DRIVER

Product Specification

Printing
Printing method	9-Pin serial impact dot-matrix printing
Printing width	63.5mm
Print Resolution	72 dpi (Horizontal)/ 144 dpi (Vertical)
Printing speed	4.5 line/s Max.
Interface	Serial+USB+Lan
Printing paper	75.5±0.5mm×φ80mm(max)
Character size	ANK，Font A: 1.6×3.1mm（9×9 matrix） Font B: 1.2×3.1mm（7×9 matrix）Chinese,traditional Chinese: 2.7×2.7mm（16×16 matrix）
Column number	Font A - 33 columns /Font B - 40 columns / Chinese, traditional Chinese - 22 columns
Character
Extension character sheet	PC437/Katakana/PC850/PC860/PC863/PC865/WPC1252/PC866/PC852/PC858
Power
Power adaptor	Input：AC 110V/220V, 50～60Hz Output: DC 24V/2.5A
Printer input	DC 24V/2.5A
Cash drawer output	DC 24V/1A
Cutter
Auto cutter	Partial
Software
Driver	Windows /Linux /Mac
Utility	Windows
SDK	Windows/ Android
Physical characteristics
Gross weight	2.2 KG
Dimensions	247×156×143mm (D×W×H)
Environmental Requirements
Operation environment	0～45℃, 10～80% RH
Storage environment	-10～60℃, 10～90% RH（no condensation）
Reliability
Cutter life	1million cuts
Printer head life	10 Million Lines

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

n******l

Based on the selection of high-quality materials and the application of exquisite craftsmanship, modern dot matrix printer has a reasonable structure and excellent performance, durable, and is a trustworthy high-quality product.

w******k

We not only have an independent production workshop, advanced production equipment, professional production personnel and multiple automated production lines, but also have established a set of scientific and rigorous quality control system to ensure that the modern dot matrix printer produced are of high quality.

s******x

Xprinter Group Introduce and learn from foreign advanced production methods, improve it in combination with its own conditions, develop a production method that is both in line with the company's conditions and efficient, and apply it to the production of modern dot matrix printer, so that modern dot matrix printer not only has high output, Moreover, it is durable, has a long service life, and has a certain quality guarantee.

g******e

The company has strong strength and strict management. It not only has a standardized production workshop, but also has established a perfect quality management system. From the selection of raw materials to the delivery of finished products, the quality is strictly controlled in every link to ensure the excellent quality of modern dot matrix printer.

b******u

Xprinter Group Have a professional team, concentrate on the quality management of materials, and strictly control the quality of modern dot matrix printer from the source, not only that, modern dot matrix printer After the production is completed, the quality inspection team specially established by the company will conduct inspections , to ensure its high quality and excellent quality.

u******v

Xprinter Group By learning the cost control methods and concepts of world-renowned companies, and adapting measures to local conditions to their own product manufacturing, while improving the utilization rate of materials, manpower, energy, etc., it is possible to minimize the cost of various resources in the production process Loss rate, in order to ensure that the modern dot matrix printer produced is low in price and high in performance, and customers can save more costs by purchasing our products.

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