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Product Overview

Product Specification

Service and Support

Product Overview

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Printing speed 4.5 line/s MAX.

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Serial+Lan+USB

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100MB Ethernet interface connection, transfer data efficiently

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Avoid order missing

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Black mark orientation

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Imported Citizen DP332 printing head

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Easy paper loading design

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Support cover open detection

BROCHURES

DRIVER

Product Specification

Printing
Printing method	9-Pin serial impact dot-matrix printing
Printing width	63.5mm
Print Resolution	72 dpi (Horizontal)/ 144 dpi (Vertical)
Printing speed	4.5 line/s Max.
Interface	Serial+USB+Lan
Printing paper	75.5±0.5mm×φ80mm(max)
Character size	ANK，Font A: 1.6×3.1mm（9×9 matrix） Font B: 1.2×3.1mm（7×9 matrix）Chinese,traditional Chinese: 2.7×2.7mm（16×16 matrix）
Column number	Font A - 33 columns /Font B - 40 columns / Chinese, traditional Chinese - 22 columns
Character
Extension character sheet	PC437/Katakana/PC850/PC860/PC863/PC865/WPC1252/PC866/PC852/PC858
Power
Power adaptor	Input：AC 110V/220V, 50～60Hz Output: DC 24V/2.5A
Printer input	DC 24V/2.5A
Cash drawer output	DC 24V/1A
Cutter
Auto cutter	Partial
Software
Driver	Windows /Linux /Mac
Utility	Windows
SDK	Windows/ Android
Physical characteristics
Gross weight	2.2 KG
Dimensions	247×156×143mm (D×W×H)
Environmental Requirements
Operation environment	0～45℃, 10～80% RH
Storage environment	-10～60℃, 10～90% RH（no condensation）
Reliability
Cutter life	1million cuts
Printer head life	10 Million Lines

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter modern dot matrix printer has passed a series of comprehensive quality-control tests to ensure that it does not contain harmful substances at all.

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The production of Xprinter modern dot matrix printer includes the following stages: concept development, detailed mechanical design&control systems design, manufacture, and final commissioning.

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In the designing of Xprinter modern dot matrix printer, various factors have been taken into consideration. They are room layout, space style, the function of the space, and the whole space integration.

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The development of Xprinter modern dot matrix printer uses many disciplines. They include numerical control technology, dynamic machinery, mechanical engineering and technology, tribology, thermodynamics, etc.

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Xprinter modern dot matrix printer is professionally designed. Its design takes into account many structural elements such as mechanical structures, spindle bearings, control and operating structures.

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The modern dot matrix printer structure adopts humanized design, thus it is modern dot matrix printer.

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