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Product Overview

Product Specification

Product video

Service and Support

Product Overview


Support both receipt printing and label printing	Support missing paper alarm function
Support IAP online upgrade	Maximum roll diameter: 83mm
Adjustable width of printing paper: Min 20mm, Max 80mm

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Product Specification

Printer Model	XP-Q371U
Print mode	Label print mode	Receipt print mode
Printing method	Direct Thermal
Resolution	203 DPI
Max.print speed	127 mm/s Max.	180mm/s
Max.print width	76 mm
RAM	4M
Flash	4M
Interfaces	USB / USB+Lan / USB+Serial+Lan (Optional: WiFi / Bluetooth)
Print head temperature detection	Thermistor
Print head position detection	Micro Switch
Media
Media type	Thermal roll paper, thermal adhesive paper
Media width	20~80mm
Media roll diameter	Max.83 mm
Media inner diameter	25mm~38mm)
Paper exit method	Tearing off
Media thickness	0.06～0.19 mm
Fonts/Graphics/Symbologies
1D barcode	CODE128 / EAN128 / ITF / CODE39 / CODE39C / CODE39S / CODE93 / EAN13 / EAN13+2 / EAN13+5 / EAN8 / EAN8+2 / EAN8+5 / CODABAR / POSTNET / UPC-A / UPCA+2 /UPCA+5/ UPCE / UPCE+2 / UPCE+5 / MSI / MSIC / PLESSEY /ITF14 / EAN14
2D barcode	PDF-417, Maxicode, DataMatrix, QR code
Character sizes	Commonly used in single-byte fonts; FONT 1 to FONT 8, K, TST24.BF2,TSS24.BF2
Emulaion	TSPL	ESC / POS
Physical Features
Dimension	183140132.5mm
Weight	0.9 kg
Operation	5~45 ℃, Humidity: RH 10 ~ 80%
Storage environment	-40～55 ℃, Humidity: ≤93% RH
Power Input	DC 24V/2.5A
Print head life	50 KM
Operating system	WINDOWS/ Android / IOS

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

s******i

The materials are the soul of Xprinter and well-selected from top grade suppliers. These materials perform well in the whole lifespan of the product. The specific operation instruction is offered for the product

m******v

The raw material of Xprinter is strictly controlled from beginning to finish. The product is very safe to operate

g******r

Strictly selected raw materials: Xprinter is made from top grade raw materials which are all well-selected and then are quickly put into precision production. The product covers a wide range of functions

m******f

Xprinter designed and manufactured using the finest quality raw materials and the latest technology in accordance with the industry norms and standards. The power supply of the product is super strong

s******i

Well-selected materials: the raw materials of Xprinter is well-selected by our quality team, which contributes to the product of high quality and excellent property. The longevity of the product' service life is its big virtue

w******h

With the adoption of sophisticated testing equipment, the product is guaranteed to be of zero-defect quality. It is highly automatic and requires little manpower

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