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Product Overview

Product Specification

Product video

Service and Support

Product Overview


Support both receipt printing and label printing	Support missing paper alarm function
Support IAP online upgrade	Maximum roll diameter: 83mm
Adjustable width of printing paper: Min 20mm, Max 80mm

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Product Specification

Printer Model	XP-Q371U
Print mode	Label print mode	Receipt print mode
Printing method	Direct Thermal
Resolution	203 DPI
Max.print speed	127 mm/s Max.	180mm/s
Max.print width	76 mm
RAM	4M
Flash	4M
Interfaces	USB / USB+Lan / USB+Serial+Lan (Optional: WiFi / Bluetooth)
Print head temperature detection	Thermistor
Print head position detection	Micro Switch
Media
Media type	Thermal roll paper, thermal adhesive paper
Media width	20~80mm
Media roll diameter	Max.83 mm
Media inner diameter	25mm~38mm)
Paper exit method	Tearing off
Media thickness	0.06～0.19 mm
Fonts/Graphics/Symbologies
1D barcode	CODE128 / EAN128 / ITF / CODE39 / CODE39C / CODE39S / CODE93 / EAN13 / EAN13+2 / EAN13+5 / EAN8 / EAN8+2 / EAN8+5 / CODABAR / POSTNET / UPC-A / UPCA+2 /UPCA+5/ UPCE / UPCE+2 / UPCE+5 / MSI / MSIC / PLESSEY /ITF14 / EAN14
2D barcode	PDF-417, Maxicode, DataMatrix, QR code
Character sizes	Commonly used in single-byte fonts; FONT 1 to FONT 8, K, TST24.BF2,TSS24.BF2
Emulaion	TSPL	ESC / POS
Physical Features
Dimension	183140132.5mm
Weight	0.9 kg
Operation	5~45 ℃, Humidity: RH 10 ~ 80%
Storage environment	-40～55 ℃, Humidity: ≤93% RH
Power Input	DC 24V/2.5A
Print head life	50 KM
Operating system	WINDOWS/ Android / IOS

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Each step is strictly monitored by the professional quality inspection department. A continuous inspection system is implemented to ensure the high quality of this product. The product provides a reliable barrier against moisture and oxygen

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The raw materials of Xprinter are selected by our team of professionals who have visited dozens of raw material suppliers and analyzed the data through high-intensity test experiments. The product has the advantage of tear resistance

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The production process of Xprinter is documented to guarantee consistent and accurate production. The product is known for its good shrinkage

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Xprinter is fabricated under the standardized production environment. Featuring a smooth surface, the product provides a barrier to the dust and dirt

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Xprinter is the result of integrating the wisdom of our creative designers. In terms of its design, it follows the latest market trend, making it outperform over half of the similar products in the market. Its great flexibility makes it adaptable to any package requirements

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Variety of enhances the user experiences. The product is very easy to clean and wipe

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