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Product Overview

Product Specification

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Product Overview


Support both receipt printing and label printing	Support missing paper alarm function
Support IAP online upgrade	Paper roll diameter: 80mm Max.
Support QR CODE / PDF417 / DataMatrix	Multiple interface

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Product Specification

Printer Model	XP-Q361U
Print mode	Label print mode	Receipt print mode
Printing method	Direct Thermal
Resolution	203 DPI
Max.print speed	127 mm/s Max.	180mm/s
Max.print width	76 mm
RAM	4M
Flash	4M
Interfaces	USB / USB+Lan / USB+Serial+Lan (Optional: USB+WiFi / USB+Bluetooth)
Print head temperature detection	Thermistor
Print head position detection	Micro Switch
Media
Media type	Thermal Label Sticker Paper	Thermal Paper roll
Media width	20~80mm
Media roll diameter	80 mm
Media inner diameter	25mm~38mm)
Paper exit method	Tearing off
Media thickness	0.06～0.19 mm
Fonts/Graphics/Symbologies
1D barcode	CODE128 / EAN128 / ITF / CODE39 / CODE39C / CODE39S / CODE93 / EAN13 / EAN13+2 / EAN13+5 / EAN8 / EAN8+2 / EAN8+5 / CODABAR / POSTNET / UPC-A / UPCA+2 /UPCA+5/ UPCE / UPCE+2 / UPCE+5 / MSI / MSIC / PLESSEY /ITF14 / EAN14	UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/ CODABAR/CODE93/CODE128
2D barcode	PDF-417, QR code, DataMatrix	QR code
Character sizes	FONT 1 to FONT 8 、K、TST24.BF2、TSS24.BF2	Font A:1.5mm×3.0mm(12×24 dots) Font B:1.1mm×2.1mm(9×17 dots) Chinese:3.0mm×3.0mm(24×24 dots)
Emulaion	TSPL	ESC / POS
Physical Features
Dimension	170.5 * 137.2 * 136.5 mm
Weight	0.77 kg
Operation	5~45 ℃, Humidity: RH 20 ~ 80%
Storage environment	-40～55 ℃, Humidity: ≤93% RH(40℃）
Power Input	DC 24V/2.5A
Print head life	50 KM
Operating system	WINDOWS/ Android / IOS

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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The mechanical components of Xprinter are manufactured in virtue of many high technologies. They are produced under highly precise machines, including CNC machines, electroplating spraying equipment, and surface polishing machines. It has helped the company win the Utility Model Patent Certificate and Design Patent Certificate

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A wide range of parameters is taken into consideration when developing Xprinter . The kinds of electrolyte, battery shell, the arrangement of the positive electrode and the negative electrode are all seriously considered. It has a metal case which features sturdiness, firmness, and strong anti-destructive effect

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Xprinter has been tested at the end of the production stage. It has been checked for its water absorption rate, deformability, surface cracks, etc. It has distinct edges and corners and a gentle curved surface, which highlights its unique style

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The materials used in the manufacture of Xprinter have been taken into considerations. For example, metal materials used for electric conductors and insulating materials used for the prevention of accidental contact have been strictly controlled. The product is widely popular in high-end hotels, rooms and other places

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The manufacturing process for Xprinter is fastidious. Just one missed detail in the construction can result in the mattress not giving the desired comfort and levels of support. It has a metal case which features sturdiness, firmness, and strong anti-destructive effect

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The company strictly controls the whole process of production, reduces production costs, improves production efficiency, and produces with high quality and affordable prices.

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