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Product Overview

Product Specification

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Service and Support

Product Overview


Support both receipt printing and label printing	Support missing paper alarm function
Support IAP online upgrade	Paper roll diameter: 80mm Max.
Support QR CODE / PDF417 / DataMatrix	Multiple interface

BROCHURES

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Product Specification

Printer Model	XP-Q361U
Print mode	Label print mode	Receipt print mode
Printing method	Direct Thermal
Resolution	203 DPI
Max.print speed	127 mm/s Max.	180mm/s
Max.print width	76 mm
RAM	4M
Flash	4M
Interfaces	USB / USB+Lan / USB+Serial+Lan (Optional: USB+WiFi / USB+Bluetooth)
Print head temperature detection	Thermistor
Print head position detection	Micro Switch
Media
Media type	Thermal Label Sticker Paper	Thermal Paper roll
Media width	20~80mm
Media roll diameter	80 mm
Media inner diameter	25mm~38mm)
Paper exit method	Tearing off
Media thickness	0.06～0.19 mm
Fonts/Graphics/Symbologies
1D barcode	CODE128 / EAN128 / ITF / CODE39 / CODE39C / CODE39S / CODE93 / EAN13 / EAN13+2 / EAN13+5 / EAN8 / EAN8+2 / EAN8+5 / CODABAR / POSTNET / UPC-A / UPCA+2 /UPCA+5/ UPCE / UPCE+2 / UPCE+5 / MSI / MSIC / PLESSEY /ITF14 / EAN14	UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/ CODABAR/CODE93/CODE128
2D barcode	PDF-417, QR code, DataMatrix	QR code
Character sizes	FONT 1 to FONT 8 、K、TST24.BF2、TSS24.BF2	Font A:1.5mm×3.0mm(12×24 dots) Font B:1.1mm×2.1mm(9×17 dots) Chinese:3.0mm×3.0mm(24×24 dots)
Emulaion	TSPL	ESC / POS
Physical Features
Dimension	170.5 * 137.2 * 136.5 mm
Weight	0.77 kg
Operation	5~45 ℃, Humidity: RH 20 ~ 80%
Storage environment	-40～55 ℃, Humidity: ≤93% RH(40℃）
Power Input	DC 24V/2.5A
Print head life	50 KM
Operating system	WINDOWS/ Android / IOS

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter is made of high-grade raw material and is manufactured according to industry norms. Maintaining a mutually beneficial relationship with customers is a part of our core values

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Xprinter is delicately crafted by the experienced production team. Effective quality management system can ensure high quality and stability of products continuously

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Being made by advanced production techniques, Xprinter is delicate in appearance. More CNC are applied in the secondary processing to meet high accuracy demands

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Xprinter offers various design styles to global customers. Complete OEM service in Hanway is guaranteed to satisfy customers

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Customers have made some extraordinary claims for our . Hanway can offer customized service according to customers' needs

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With the support from our experts, the product is in strict compliance with the industry quality standards. Hanway has upgraded to become a high-tech enterprise

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