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Product Overview

Product Specification

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Service and Support

Product Overview


Support both receipt printing and label printing	Support missing paper alarm function
Support IAP online upgrade	Paper roll diameter: 80mm Max.
Support QR CODE / PDF417 / DataMatrix	Multiple interface

BROCHURES

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Product Specification

Printer Model	XP-Q361U
Print mode	Label print mode	Receipt print mode
Printing method	Direct Thermal
Resolution	203 DPI
Max.print speed	127 mm/s Max.	180mm/s
Max.print width	76 mm
RAM	4M
Flash	4M
Interfaces	USB / USB+Lan / USB+Serial+Lan (Optional: USB+WiFi / USB+Bluetooth)
Print head temperature detection	Thermistor
Print head position detection	Micro Switch
Media
Media type	Thermal Label Sticker Paper	Thermal Paper roll
Media width	20~80mm
Media roll diameter	80 mm
Media inner diameter	25mm~38mm)
Paper exit method	Tearing off
Media thickness	0.06～0.19 mm
Fonts/Graphics/Symbologies
1D barcode	CODE128 / EAN128 / ITF / CODE39 / CODE39C / CODE39S / CODE93 / EAN13 / EAN13+2 / EAN13+5 / EAN8 / EAN8+2 / EAN8+5 / CODABAR / POSTNET / UPC-A / UPCA+2 /UPCA+5/ UPCE / UPCE+2 / UPCE+5 / MSI / MSIC / PLESSEY /ITF14 / EAN14	UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/ CODABAR/CODE93/CODE128
2D barcode	PDF-417, QR code, DataMatrix	QR code
Character sizes	FONT 1 to FONT 8 、K、TST24.BF2、TSS24.BF2	Font A:1.5mm×3.0mm(12×24 dots) Font B:1.1mm×2.1mm(9×17 dots) Chinese:3.0mm×3.0mm(24×24 dots)
Emulaion	TSPL	ESC / POS
Physical Features
Dimension	170.5 * 137.2 * 136.5 mm
Weight	0.77 kg
Operation	5~45 ℃, Humidity: RH 20 ~ 80%
Storage environment	-40～55 ℃, Humidity: ≤93% RH(40℃）
Power Input	DC 24V/2.5A
Print head life	50 KM
Operating system	WINDOWS/ Android / IOS

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter has been tested in all aspects. It has been detected in terms of insulation resistance, current leakage, and current load. There are different styles of handles for you to choose, including American style, European style, etc

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By looking at color or hue, the value from light to dark and range that a finish has to cross-over color families, Xprinter creates a common color sense that is shared across material types. Good shape retention is one of the advantageous features of Hoone products

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Strict electrical safety tests are required for Xprinter . It will be tested by professional testing organizations with regards to its electric performance, the safety of power source, and the whole insulating performance. All the hardware products are sold to many countries, including Europe, America and so on

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Xprinter must comply with Electromagnetic Compatibility (EMC) standards. It has been totally tested, minimizing the risk of interference to the radio spectrum. Over 10,000 sets of mold can be offered right now

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Quality inspections and tests of Xprinter will be carried out by the QC team. It will be scrutinized for different aspects, including bending, impact, compression, hardness, aging, and abrasion resistance performance. Hoone can customize products to satisfy the needs of customers

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This product is extremely waterproof, highly puncture and abrasion resistant, and will stay flexible even in the coldest temperatures. Many Hoone products are greatly engraved which make them more fashionable

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