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Product Overview

Product Specification

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Service and Support

Product Overview


Support both receipt printing and label printing	Support missing paper alarm function
Support IAP online upgrade	Paper roll diameter: 80mm Max.
Support QR CODE / PDF417 / DataMatrix	Multiple interface

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Product Specification

Printer Model	XP-Q361U
Print mode	Label print mode	Receipt print mode
Printing method	Direct Thermal
Resolution	203 DPI
Max.print speed	127 mm/s Max.	180mm/s
Max.print width	76 mm
RAM	4M
Flash	4M
Interfaces	USB / USB+Lan / USB+Serial+Lan (Optional: USB+WiFi / USB+Bluetooth)
Print head temperature detection	Thermistor
Print head position detection	Micro Switch
Media
Media type	Thermal Label Sticker Paper	Thermal Paper roll
Media width	20~80mm
Media roll diameter	80 mm
Media inner diameter	25mm~38mm)
Paper exit method	Tearing off
Media thickness	0.06～0.19 mm
Fonts/Graphics/Symbologies
1D barcode	CODE128 / EAN128 / ITF / CODE39 / CODE39C / CODE39S / CODE93 / EAN13 / EAN13+2 / EAN13+5 / EAN8 / EAN8+2 / EAN8+5 / CODABAR / POSTNET / UPC-A / UPCA+2 /UPCA+5/ UPCE / UPCE+2 / UPCE+5 / MSI / MSIC / PLESSEY /ITF14 / EAN14	UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/ CODABAR/CODE93/CODE128
2D barcode	PDF-417, QR code, DataMatrix	QR code
Character sizes	FONT 1 to FONT 8 、K、TST24.BF2、TSS24.BF2	Font A:1.5mm×3.0mm(12×24 dots) Font B:1.1mm×2.1mm(9×17 dots) Chinese:3.0mm×3.0mm(24×24 dots)
Emulaion	TSPL	ESC / POS
Physical Features
Dimension	170.5 * 137.2 * 136.5 mm
Weight	0.77 kg
Operation	5~45 ℃, Humidity: RH 20 ~ 80%
Storage environment	-40～55 ℃, Humidity: ≤93% RH(40℃）
Power Input	DC 24V/2.5A
Print head life	50 KM
Operating system	WINDOWS/ Android / IOS

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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All pictures of all under the natural light the real object take, did not do any technique processing. Featuring user-friendly design, it is easy to operate with excellent printing effect

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is made of and has the advantages such as . It offers many conveniences for users because it does not need to replace the ribbons and ink cartridges

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Our are constantly updated to follow the trend. The thermal printing method adopted in this product helps reduce printing cost because it needs no ink

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The material of allows to make itself . It produces little noise during its operation

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This product is certified under CCC, CE, RoHS, SAA, BIS, and BSMI Advantages such as have helped win the market.

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This product does not release toxic chemicals. Its materials contain no or low VOCs, including formaldehyde, acetaldehyde, benzene, toluene, xylene, and isocyanate. This product is certified under CCC, CE, RoHS, SAA, BIS, and BSMI

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