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Product Overview

Product Specification

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Service and Support

Product Overview


Support both receipt printing and label printing	Support missing paper alarm function
Support IAP online upgrade	Paper roll diameter: 80mm Max.
Support QR CODE / PDF417 / DataMatrix	Multiple interface

BROCHURES

DRIVER

Product Specification

Printer Model	XP-Q361U
Print mode	Label print mode	Receipt print mode
Printing method	Direct Thermal
Resolution	203 DPI
Max.print speed	127 mm/s Max.	180mm/s
Max.print width	76 mm
RAM	4M
Flash	4M
Interfaces	USB / USB+Lan / USB+Serial+Lan (Optional: USB+WiFi / USB+Bluetooth)
Print head temperature detection	Thermistor
Print head position detection	Micro Switch
Media
Media type	Thermal Label Sticker Paper	Thermal Paper roll
Media width	20~80mm
Media roll diameter	80 mm
Media inner diameter	25mm~38mm)
Paper exit method	Tearing off
Media thickness	0.06～0.19 mm
Fonts/Graphics/Symbologies
1D barcode	CODE128 / EAN128 / ITF / CODE39 / CODE39C / CODE39S / CODE93 / EAN13 / EAN13+2 / EAN13+5 / EAN8 / EAN8+2 / EAN8+5 / CODABAR / POSTNET / UPC-A / UPCA+2 /UPCA+5/ UPCE / UPCE+2 / UPCE+5 / MSI / MSIC / PLESSEY /ITF14 / EAN14	UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/ CODABAR/CODE93/CODE128
2D barcode	PDF-417, QR code, DataMatrix	QR code
Character sizes	FONT 1 to FONT 8 、K、TST24.BF2、TSS24.BF2	Font A:1.5mm×3.0mm(12×24 dots) Font B:1.1mm×2.1mm(9×17 dots) Chinese:3.0mm×3.0mm(24×24 dots)
Emulaion	TSPL	ESC / POS
Physical Features
Dimension	170.5 * 137.2 * 136.5 mm
Weight	0.77 kg
Operation	5~45 ℃, Humidity: RH 20 ~ 80%
Storage environment	-40～55 ℃, Humidity: ≤93% RH(40℃）
Power Input	DC 24V/2.5A
Print head life	50 KM
Operating system	WINDOWS/ Android / IOS

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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The material is superior, the product is durable, and the design is generous, the appearance is classic, and the workmanship is fine, the details are in place, the finished product is not only good in quality, but also has a high-grade texture.

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Xprinter Group is equipped with imported production equipment and assembly lines, and the technology and process are mature, and the manufactured has stable performance, reliable quality and excellent quality.

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Xprinter Group Always put product quality first, not only select high-quality raw materials and use advanced production technology to manufacture , but also set up a professional quality inspection team to strictly monitor each production link and each production process, To ensure that the produced are of high quality.

s******r

The company has strong comprehensive strength. It not only has established an experienced R&D and production team, but also has a number of professional automatic assembly lines. It has mastered leading production technology and exquisite manufacturing technology. The appearance and other aspects are far superior to other similar products.

h******n

Xprinter Group The introduction of foreign advanced production equipment and production lines, and actively and continuously learn the excellent technology and technology in the industry, and devote themselves to the production of products, the produced are of good quality and excellent quality.

g******t

provides high reliability and superior performance at a low cost. It is less likely to occur the paper jamming problem

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