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HEP-21B-Z-R1/ HEP-21B-Z-R1
HEP-21B-Z-R1/ HEP-21B-Z-R1
Brand name
Xprinter
Place of Origin
China
Model Number
HEP-21B-Z-R1/ HEP-21B-Z-R1
Material
Metal
Certification
CCC,CE,FCC,RoHS,KC,SAA,BIS,BSMI
OEM Availability
Yes
Payment Term
T/T,L/C

Product Overview

Product Specification

Service and Support


Product Overview


       

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm





Product Specification


ModelHEP-21B-Z-R1HEP-21B-Z-R2
Printing Features
Printing methodDirect Thermal
Print SpeedMax.90 mm/s
Print dots384 dots
Dot pitch0.125 mm
Max.print width48 mm56 mm
Media
Media typeThermal paper/ Label paper
Media width20-62 mm
Performance Features
Average Resistance176 Ω±4%
Pulse life

1*108 Pulse

Mechanical life

50 km

Print head temperature detection

Thermistor

Spacing detection

Through-light sensor

Paper out detection

Reflected light sensor

Dimension89.5*60*40.5 mm
Weight138 g
Power supply
Print ?voltageMAX. 9.5V
Logic power supplyMAX 7.0 V
Environmental Conditions
Operation environment5 ~ 40°C(41~104°F),Humidity: 10%~90% RH no condensing



Service support


Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be  EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For  more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.


Favorable rate
100%
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