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HEP-32B-Z
HEP-32B-Z
Brand name
Xprinter
Place of Origin
China
Model Number
HEP-32B-Z
Material
Metal
Certification
CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI
OEM Availability
Yes
Payment Term
T/T, L/C

Product Overview

Product Specification

Service and Support


Product Overview


       

Easy paper loading

Compact size

Light weight

Fast printing speed (Max. printing speed 152.4mm / s)



Product Specification


ModelHEP-32B-Z
Printing Features
Printing methodDirect Thermal
Print dots640 dots
Dots/line8 dots/line
Dot pitch0.125 mm
Max.print width80 mm
Max.print speed152.4mm/s
Media
Media typeThermal paper/Label thermal paper
Media width80 mm
Performance Features
Average Resistance650 Ω± 3%
Pulse life

5*107 Pulse

Mechanical life

50 km

Print head temperature detection

Thermistor

Paper out detection

Photo-sensor

Physical characteristics

Dimension129.9×68.6×81 mm (W x L x H)
Weight 388.7 g
Power supply
Print  voltage24 ± 10% V
Logic power supply3.13~5.25 V
Environmental Conditions
Operation environment5~45 °C,Humidity: 20%~85% RH  no condensing
Storage environment-25~70 °C,Humidity: 10%~90% RH  no condensing



Service support


Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be  EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For  more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.


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100%
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