high-quality printer accessories online distributor for post

Product Overview

Product Specification

Service and Support

Product Overview

high-quality printer accessories online distributor for post-1

Easy paper loading

Compact size

Light weight

Fast printing speed (Max. printing speed 152.4mm / s)

BROCHURES

Product Specification

Model	HEP-32B-Z
Printing Features
Printing method	Direct Thermal
Print dots	640 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print width	80 mm
Max.print speed	152.4mm/s Max.
Media
Media type	Thermal paper/Label thermal paper
Media width	80 mm
Performance Features
Average Resistance	650 Ω± 3%
Pulse life	5*10⁷ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Physical characteristics
Dimension	129.9×68.6×81 mm (W x L x H)
Weight	388.7 g
Power supply
Print voltage	24 ± 10% V
Logic power supply	3.13～5.25 V
Environmental Conditions
Operation environment	5～45 °C，Humidity: 20％～85％ RH no condensing
Storage environment	-25～70 °C，Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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