high-quality printer and accessories company for supermarket

Product Overview

Product Specification

Service and Support

Product Overview

high-quality printer and accessories company for supermarket-1

Integrated metal base frame + gear shaft

Structure stable, reliable and long life

Excellent heat dissipation performance and small size

BROCHURES

Product Specification

Model	HEP-803-Z1
Printing Features
Printing method	Direct Thermal
Print Speed	220 mm/s Max.
Print dots	576 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print width	72 mm
Media
Media type	Thermal paper
Media width	80 mm
Performance Features
Average Resistance	176 Ω± 4%
Pulse life	1* 10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Dimension	923315.2mm (W x L x H)
Weight	53 g
Power supply
Print voltage	8.5V（MAX 9.5V）
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5～40 °C，Humidity: 20％～85％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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The properties of Xprinter printer and accessories were improved by fabric treatment. These processes are carried out with highly complex machinery and technology.

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The raw material for Xprinter printer and accessories does not contain formaldehyde, aromatic amine and other toxic ingredients. Our material suppliers enjoy a high reputation in the textile material industry.

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In the production of Xprinter printer and accessories, we have a lot of awareness about the chemicals used, which will affect the environment and the health of users.

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The quality of Xprinter printer and accessories is assured by a number of standards applicable to furniture. They are BS 4875, NEN 1812, BS 5852：2006 and so forth.

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The tests for Xprinter printer and accessories are strictly conducted. It has been tested in terms of mechanical components safety, the whole machine safety, operation safety, and environmental safety.

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printer and accessories It is made of high-quality raw materials and finely processed with special techniques. It has good properties such as corrosion resistance, oxidation resistance, and wear resistance. The structure is tight and compact, and the quality is safe and reliable.

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