high-quality printer and accessories company for supermarket

Product Overview

Product Specification

Service and Support

Product Overview

high-quality printer and accessories company for supermarket-1

Integrated metal base frame + gear shaft

Structure stable, reliable and long life

Excellent heat dissipation performance and small size

BROCHURES

Product Specification

Model	HEP-803-Z1
Printing Features
Printing method	Direct Thermal
Print Speed	220 mm/s Max.
Print dots	576 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print width	72 mm
Media
Media type	Thermal paper
Media width	80 mm
Performance Features
Average Resistance	176 Ω± 4%
Pulse life	1* 10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Dimension	923315.2mm (W x L x H)
Weight	53 g
Power supply
Print voltage	8.5V（MAX 9.5V）
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5～40 °C，Humidity: 20％～85％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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The necessary tests for Xprinter printer and accessories have been strictly conducted. It has been tested in terms of safety, electromagnetic compatibility, vibration, reliability, and durability. The product features high crush resistance performance

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The creation of Xprinter printer and accessories involves some advanced technologies. They include mechanical systems technology, automatic control technology, sensing technology, and servo-drive technology. Its sheath can effectively guard against the influence of ultraviolet radiation

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The design of Xprinter printer and accessories is of professionalism. It is carried out considering many factors such as mechanical structure, spindles, control system, and part tolerances. Its connector features high sensitivity and connecting accuracy

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The manufacture of Xprinter printer and accessories involves some critical processes. These stages include concept confirmation, metal materials procurement, frame fabrication, components machining, surface painting, and final assembly. The number of fiber interface can be customized

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Before delivery, Xprinter printer and accessories has to undergo a wide range of tests. It is strictly tested in terms of the strength of its materials, statics&dynamics performance, resistance to vibrations&fatigue, etc. Its external structure can prevent rodent damage

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The strict internal quality control system enables printer and accessories to reach the international leading level. Its external structure can prevent rodent damage

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