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HEP-21B-Z-R1/ HEP-21B-Z-R1

HP5-S Portable Bluetooth Mini Printer

Protective Case for XP-P101

XP-422B 4 Inch Thermal Printer

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Color: Black

Product Overview

Product Specification

Product Video

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Product Overview

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58mm/80mm paper width available (300mm/s)	Sounds and light alarm function optional
Support page mode(300mm/s)	Multiple interface

BROCHURES

DRIVER

Product Specification

Model	XP-Q838L
Printing Features
Printing method	Direct thermal
Paper width	79.5±0.5mm
Print width	72mm
Column capacity	576 dots/line or 512 dots/line
Printing speed	230 mm/s	260 mm/s	300 mm/s
Interface	USB / Lan / USB+Serial / USB+Lan (Optional:USB+WiFi / USB+Bluetooth)	USB+Serial+Lan (Optional: USB+Serial+Lan+WiFi / USB+Serial+Lan+Bluetooth)	USB+Serial+Lan
Line spacing	3.75mm(Adjustable by commands)
Column number	80mm paper: Font A - 42 columns or 48 columns / Font B - 56 columns or 64 columns/ Simplified/Traditional Chinese - 21 columns or 24 columns
Character size	ANK, Font A：1.5×3.0mm(12×24 dots) Font B：1.1×2.1mm(9×17 dots) Simplified / Traditional Chinese:3.0×3.0mm(24×24 dots）
Barcode Character
Extension character sheet	PC437(Standard Europe) / Katakana / PC850(Multilingual) / PC860(Portugal) / PC863(Canadian) / PC865(Nordic) / West Europe / Greek / Hebrew / East Europe / Iran/WPC1252 / PC866(Cyrillic#2) / PC852(Latin2) / PC858 / IranII / Latvian / Arabic / PT151(1251)
1D Barcode	UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/CODE93/CODE128
2D Barcode	QR CODE / PDF417
Input buffer	96 Kbytes(USB/Lan/USB+Serial) 128 Kbytes(USB+Lan)	128 Kbytes	4096 Kbytes
NV Flash	256 Kbytes
Power
Power adaptor	AC 100~240V, 50～60Hz
Printer Input	DC 24V/2.5A
Cash drawer	DC 24V/1A
Physical characteristics
Weight	1.0 Kg
Dimensions	193.76144.23133mm(DWH)
Auto cutter	Partial
Cutter life	1.5 million cuts
Printer head life	150Km
Software
Emulation	ESC/POS
Driver	Windows/JPOS/Linux/OPOS/Android/Mac
Utility	Windows & Linux test Utility
SDK	iOS, Android, Windows
Environmental Requirements
Work environment	Temperature (0～45℃) humidity(10～80%)
Storage environment	Temperature(-10～60℃) humidity(10～90%)

Product Video

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter Group Standardized production is carried out in strict accordance with national standards, and the products are strictly tested with almost harsh quality control standards and inspection methods to ensure that the produced are qualified products with reliable quality.

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The company has many years of production and manufacturing experience, not only has professional production and quality inspection equipment, but also masters advanced manufacturing technology and technology, has established a rigorous and scientific quality management system, and produces with reliable performance and excellent quality , far exceeding peer products.

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of Xprinter Group is made of selected high-quality materials, and the overall design is scientific and reasonable, the finished product is of good quality, and has a high market value.

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Xprinter Group Not only selected high-quality raw materials, but also adhered to the introduction of advanced production technology to produce , and carried out layer-by-layer checks and monitoring on each production link to ensure that all that leave the factory are qualified products, for customers Provide reliable quality assurance.

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Based on the selection of high-quality materials and the application of exquisite craftsmanship, has a reasonable structure and excellent performance, durable, and is a trustworthy high-quality product.

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Made of high-quality stainless steel, it has excellent characteristics such as high hardness, strong corrosion resistance, anti-aging, and not easy to deform. It is reliable in quality and durable.

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