quality directly sale for store

Company Advantages
1. Xprinter boasts fine design and delicate workmanship. Its fast printing speed makes the daily task more efficient
2. Xprinter Group integrates R&D, production, sales and technical services. The sound and error alarm can minimize work errors
3. With a properly laid out electrical circuits and finely arranged components, this product is not subject to noises, such as noise caused by loose connection of components. This product produces clear images or characters
4. With a built-in filter system that is specially designed, this product generates very little radiation, including electromagnetic radiation and electromagnetic wave. This product is very popular in many offices, clothes stores, printing shops, etc
5. The product has passed the electro-static discharge test (ESD), meaning it has a protection system to withstand instantaneous high current. The images or characters produced by it are water damage resistant

Product Overview

Product Specification

Product Video

Service and Support

Product Overview

quality directly sale for store-1

58mm/80mm paper width available (300mm/s)	Sounds and light alarm function optional
Support page mode(300mm/s)	Multiple interface

BROCHURES

DRIVER

Product Specification

Model	XP-Q838L
Printing Features
Printing method	Direct thermal
Paper width	79.5±0.5mm
Print width	72mm
Column capacity	576 dots/line or 512 dots/line
Printing speed	230 mm/s	260 mm/s	300 mm/s
Interface	USB / Lan / USB+Serial / USB+Lan (Optional:USB+WiFi / USB+Bluetooth)	USB+Serial+Lan (Optional: USB+Serial+Lan+WiFi / USB+Serial+Lan+Bluetooth)	USB+Serial+Lan
Line spacing	3.75mm(Adjustable by commands)
Column number	80mm paper: Font A - 42 columns or 48 columns / Font B - 56 columns or 64 columns/ Simplified/Traditional Chinese - 21 columns or 24 columns
Character size	ANK, Font A：1.5×3.0mm(12×24 dots) Font B：1.1×2.1mm(9×17 dots) Simplified / Traditional Chinese:3.0×3.0mm(24×24 dots）
Barcode Character
Extension character sheet	PC437(Standard Europe) / Katakana / PC850(Multilingual) / PC860(Portugal) / PC863(Canadian) / PC865(Nordic) / West Europe / Greek / Hebrew / East Europe / Iran/WPC1252 / PC866(Cyrillic#2) / PC852(Latin2) / PC858 / IranII / Latvian / Arabic / PT151(1251)
1D Barcode	UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/CODE93/CODE128
2D Barcode	QR CODE / PDF417
Input buffer	96 Kbytes(USB/Lan/USB+Serial) 128 Kbytes(USB+Lan)	128 Kbytes	4096 Kbytes
NV Flash	256 Kbytes
Power
Power adaptor	AC 100~240V, 50～60Hz
Printer Input	DC 24V/2.5A
Cash drawer	DC 24V/1A
Physical characteristics
Weight	1.0 Kg
Dimensions	193.76144.23133mm(DWH)
Auto cutter	Partial
Cutter life	1.5 million cuts
Printer head life	150Km
Software
Emulation	ESC/POS
Driver	Windows/JPOS/Linux/OPOS/Android/Mac
Utility	Windows & Linux test Utility
SDK	iOS, Android, Windows
Environmental Requirements
Work environment	Temperature (0～45℃) humidity(10～80%)
Storage environment	Temperature(-10～60℃) humidity(10～90%)

Product Video

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

Company Features
1. Xprinter Group is an enterprise which focuses on producing and is highly adaptable, cohesive and reputable. Our sales & marketing team promotes our sales. With their good communication and excellent project coordination skills, they are able to serve our global customers in a satisfactory manner.
2. We have experienced product management professionals. They have exceptional abilities in problem analyzing and solving with regard to product development, design, and production.
3. We have our own manufacturing shop. It is equipped with high efficiency and modern manufacturing machines, which enables us to process our orders quickly and flexibly. Our Company is built on the foundation of essential values that serve as the cornerstone to our ambition of achieving a strong, sustainable, harmonious and profitable growth. These values establish the charter of our company's past and future.

w******d

Xprinter is developed blending in various disciplines. Knowledge such as computer science, information technology, automatic control technology, and mechanical engineering are considered and adopted in its development. We are quality-oriented in Jiabang

y******u

Xprinter has a good design. Its elements are programmed to respond to climatic factors, to improve energy efficiency or reduce solar heat, or for aesthetic reasons such as an art installation. We've been focusing on manufacturing high quality decking tiles for domestic and abroad customers

d******k

Xprinter is manufactured by complying with a variety of electrical standards, including electrical safety, electromagnetic compatibility (EMC) and the chemical composition of materials. Jiabang’s products can be widely used in garden, balcony, patios and other exterior or interior places

r******j

Xprinter has been certified under some important certificate. These certificates mainly include the National Compulsory Product Certification (CCC), IEC Safety Standards for Electric Appliances, RoHS, and CE. Every piece of product has to go through material checking, DUPRO, double QC checking

k******o

Xprinter has passed a wide range of tests. They include statics testing, dynamics testing, materials strength testing, vibration testing, reliability testing, and fatigue testing. Our company has successfully got several patents for technology

m******h

It performs well in terms of hygroscopicity. During the material processing, the fabric was tested by desiccant or evaporation method, and the results showed that the moisture permeability in the fabric was good. Our factory has already passed BSCI/Disney audit

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