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XP-Q838L 80mm Thermal Receipt Printer

HEP-32B-Z

XP-DT325B 3Inch Sticker Printer

HEP-727-Z

Product Information
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Color: Black

Product Overview

Product Specification

Service and Support

Product Overview

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part.1

Black mark orientation, supports invoice printing function

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part.2

Support bi-directional printing

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part.3

Freshness outstanding design, easy to operate

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GB18030 simplified Chinese, support traditional Chinese and various international languages

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Various interfaces, multiply choices

BROCHURES

DRIVER

Product Specification

Printing
Printing method	9-Pin serial impact dot-matrix printing
Printing width	75.5±0.5 mm
Column capactity	400 dots/line
Printing speed	4.5 line/s Max.
Interface	USB / Lan
Printing paper	75.5±0.5mm×φ80mm(max)
Line spacing	4.23mm (Adjustable by commands)
Character size	ANK，Font A: 1.6×3.1mm（9×9 dots） Font B: 1.2×3.1mm（7×9 dots）Chinese,traditional Chinese: 2.7×2.7mm（16×16 dots）
Column number	76mm paper: Font A - 32 columns /Font B - 42 columns / Chinese,traditional Chinese - 16 columns
Character
Extension character sheet	PC347（Standard Europe）、Katakana、PC850（Multilingual）、PC860（Portuguese）、PC863（Canadian-French）、PC865（Nordic）、West Europe、Greek、Hebrew、East Europe、Iran、WPC1252、PC866（Cyrillic#2）、PC852（Latin2）、PC858、IranII、Latvian、Arabic、PT151（1251）
Power
Power adaptor	Input：AC 110V/220V, 50～60Hz
Power source	Output：DC 24V/2.5A
Cash drawer output	DC 24V/1A
Cutter
Auto cutter	Partial
Physical characteristics
Gross weight	1.36 KG
Dimensions	217×150×139mm (D×W×H)
Environmental Requirements
Work environment	0～45℃, 10～80% RH
Storage environment	-10～60℃, 10～90% RH（no condensation）
Reliability
Cutter life	1 million cuts
Printer head life	10 million lines

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Stable cheap dot matrix printer directly sale for post