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Product Overview

Product Specification

Service and Support

Product Overview

Paper cutting automatically, full cut / half cut can be controlled by commands
Advanced technology to avoid paper jam.
Supports multiple 1D barcode printing.
Support QRCODE 2D barcode printing.
Support NVLOGO download picture printing (picture format BMP)
Support windows system, Android system, IOS system.
Support paper out alarm.

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BROCHURES

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Product Specification

Model	XP-MP802C
Printing method	Direct thermal
Print width	72mm
Column capacity	576 dots/line
Print speed	160 mm/s Max.
Interface	USB+Serial
Paper width	79.5±0.5mm
Line spacing	3.75mm
Character size	ANK，Font A：1.5×3.0mm（12×24 dots） Font B：1.1×2.1mm（9×17 dots） Chinese,traditional Chinese:3.0×3.0mm（24×24 dots）
Barcode Character
Extension character sheet	PC347（Standard Europe）、Katakana、PC850（Multilingual）、PC860（Portuguese）、PC863（Canadian-French）、PC865（Nordic）、West Europe、Greek、Hebrew、East Europe、Iran、WPC1252、PC866（Cyrillic#2）、PC852（Latin2）、PC858、IranII、Latvian、Arabic、PT151（1251）
Barcode types	UPC-A/UPC-E/JAN13（EAN13）/JAN8（EAN8）/CODE39/ITF/CODABAR/CODE93 / CODE128
2D barcode	QR code & PDF417
Input buffer	32k bytes
NV Flash	64k bytes
Power
Power source input	DC 12V/2.6A
Cash drawer output	DC 12V/1A
Physical characteristics
Weight	0.37 KG
Dimensions	132.2125.788.11mm (D×W×H)
Environmental Requirements
Work environment	Temperature: 0~45℃ humidity : RH 10～80%
Storage environment	Temperature: -10~60℃ humidity: RH 10~90℃
Reliability
Cutter life	1 million cuts
Printer head life	100 km

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Electronic receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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