Company Advantages1. The production of Xprinter accessories printer follows an extremely strict process during the design phase. It meets a variety of low-to medium-volume printing applications
2. With the growing customer base, the production will be used more widely in the near future. This product is certified under CCC, CE, RoHS, SAA, BIS, and BSMI
3. This product has electromagnetic compatibility. Any EMC regulatory issues, from design concept to final production, are adequately resolved based on our complete knowledge of EMC legislation, guidelines, and standards. The thermal printing method adopted in this product helps reduce printing cost because it needs no ink
4. This product has electromagnetic compatibility. It has a sufficient level of intrinsic immunity to electromagnetic disturbance to operate as intended. This product is advantageous in lightweight and portability
5. This product has electromagnetic compatibility. EMC testings are performed in it manufacturing to a wide range of EMC standards such as EMC Directive 2014/30/EU. It can be easily put in a corner without taking up too much space
Easy paper loading
Compact size
Light weight
Fast printing speed (Max. printing speed 152.4mm / s)
| Model | HEP-32B-Z |
| Printing Features |
| Printing method | Direct Thermal |
| Print dots | 640 dots |
| Dots/line | 8 dots/line |
| Dot pitch | 0.125 mm |
| Max.print width | 80 mm |
| Max.print speed | 152.4mm/s Max. |
| Media |
| Media type | Thermal paper/Label thermal paper |
| Media width | 80 mm |
| Performance Features |
| Average Resistance | 650 Ω± 3% |
| Pulse life | 5*107 Pulse |
| Mechanical life | 50 km |
| Print head temperature detection | Thermistor
|
| Paper out detection | Photo-sensor
|
Physical characteristics
|
| Dimension | 129.9×68.6×81 mm (W x L x H) |
| Weight | 388.7 g |
| Power supply |
| Print voltage | 24 ± 10% V |
| Logic power supply | 3.13~5.25 V |
| Environmental Conditions |
| Operation environment | 5~45 °C,Humidity: 20%~85% RH no condensing |
| Storage environment | -25~70 °C,Humidity: 10%~90% RH no condensing |
Q:What’s your main product line?
A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.
Q:What is the Warranty for your printers?
A:We support 12 months for all of our products.
Q:What is printer defective rate?
A:Less than 0.3%
Q:If the goods are damaged, what can we do ?
A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.
Q:What's your delivery terms ?
A:Delivery terms can be EX-WORKS, FOB or C&F.
Q:What’s your leading time?
A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.
Q:What are your product command?
A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.
Q:How do you control quality?
A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.
Company Features1. Xprinter Group constantly pursues high performance, manufacturing high quality accessories printer and provides one-stop solutions. Xprinter is equipped with advanced machines to produce first-rate barcode printer accessories in the market.
2. Xprinter Group has invested in the construction of its own thermal printer accessories production base.
3. We have received mountains of high comments from clients about our quality of laser printer accessories . Through a sustainable plan, we aim to halve our company's environmental footprint in manufacturing. Under this plan, corresponding measures have implemented, such as cutting energy consumption and reducing wastes.