
Product Overview
Product Specification
Product Video
Service and Support

| 58mm/80mm paper width available (300mm/s) | Sounds and light alarm function optional |
| Support page mode(300mm/s) | Multiple interface |
| Model | XP-Q838L | ||
| Printing Features | |||
Printing method | Direct thermal | ||
| Paper width | 79.5±0.5mm | ||
| Print width | 72mm | ||
| Column capacity | 576 dots/line or 512 dots/line | ||
| Printing speed | 230 mm/s | 260 mm/s | 300 mm/s |
| Interface | USB / Lan / USB+Serial / USB+Lan (Optional:USB+WiFi / USB+Bluetooth) | USB+Serial+Lan (Optional: USB+Serial+Lan+WiFi / | USB+Serial+Lan |
| Line spacing | 3.75mm(Adjustable by commands) | ||
| Column number | 80mm paper: Font A - 42 columns or 48 columns / Font B - 56 columns or 64 columns/ Simplified/Traditional Chinese - 21 columns or 24 columns | ||
| Character size | ANK, Font A:1.5×3.0mm(12×24 dots) Font B:1.1×2.1mm(9×17 dots) Simplified / Traditional Chinese:3.0×3.0mm(24×24 dots) | ||
| Barcode Character | |||
| Extension character sheet | PC437(Standard Europe) / Katakana / PC850(Multilingual) / PC860(Portugal) / PC863(Canadian) / PC865(Nordic) / West Europe / Greek / Hebrew / East Europe / Iran/WPC1252 / PC866(Cyrillic#2) / PC852(Latin2) / PC858 / IranII / Latvian / Arabic / PT151(1251) | ||
| 1D Barcode | UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/CODE93/CODE128 | ||
| 2D Barcode | QR CODE / PDF417 | ||
| Input buffer | 96 Kbytes(USB/Lan/USB+Serial) 128 Kbytes(USB+Lan) | 128 Kbytes | 4096 Kbytes |
| NV Flash | 256 Kbytes | ||
| Power | |||
| Power adaptor | AC 100~240V, 50~60Hz | ||
| Printer Input | DC 24V/2.5A | ||
| Cash drawer | DC 24V/1A | ||
| Physical characteristics | |||
| Weight | 1.0 Kg | ||
| Dimensions | 193.76*144.23*133mm(D*W*H) | ||
| Auto cutter | Partial | ||
| Cutter life | 1.5 million cuts | ||
| Printer head life | 150Km | ||
| Software | |||
| Emulation | ESC/POS | ||
| Driver | Windows/JPOS/Linux/OPOS/Android/Mac | ||
| Utility | Windows & Linux test Utility | ||
| SDK | iOS, Android, Windows | ||
| Environmental Requirements | |||
| Work environment | Temperature (0~45℃) humidity(10~80%) | ||
| Storage environment | Temperature(-10~60℃) humidity(10~90%) | ||
A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.
A:We support 12 months for all of our products.
A:Less than 0.3%
A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.
A:Delivery terms can be EX-WORKS, FOB or C&F.
A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.
A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.
A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.
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