Service and Support
|● Mini and lightweight||● The wireless distance is up to 10m|
|● Direct thermal, no ink, toner,or ribbons||● 2000mAh battery-capacity|
|Printing method||Direct thermal printing|
|Printing speed||20 mm / s|
|Maximum print width||12 mm|
|Chassis||The shell is ABS.|
|Overall dimensions||76 * 107.5 * 30mm|
|Memory||512KB Flash memory / 64KB SDRAM|
|Interface||TYPE-C / Bluetooth 5.0 (Dual mode) / RFID Electronic tags|
|Battery capacity||3.7V / 1200mAh|
|Charging specification||5V / 1A charging|
|User interface||2 keys (1 switch button, 1 cover button) / 1 light (1 two-color light)|
|Sensor||Paper detection sensor / Open cover sensor|
|Medium type||Continuous label paper, gap label paper (spacing 10mm)|
|Paper roll diameter||The diameter of the official consumable paper roll is 43mm, |
and the maximum support is 45mm
|Medium width||13mm / 14mm / 15mm|
|Medium thickness||120-200 micron|
|Paper peeling||Manual paper tearing|
|Paper peeling||Vertical: <1 mm / Level: <1 mm|
|Deviation of printout||Operating conditions: -10 ~ 55°C, humidity (non-condensation) 25 ~ 93%|
Storage conditions: -20 ~ 60°C, humidity (non-condensation) 10 ~ 90%
|Safety||FCC , CE , CCC，Rohs|
|Reliability||Print the first 50 km|
|Product features||RFID intelligent tag, APP intelligent identification tag template|
A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.
A:We support 12 months for all of our products.
A:Less than 0.3%
A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.
A:Delivery terms can be EX-WORKS, FOB or C&F.
A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.
A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.
A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.
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