best thermal printer accessories factory for storage

Product Information of Xprinter thermal printer accessories factory for storage

Company Advantages
1. thermal printer accessories bears the signature of exquisite craftsmanship. This product is certified under CCC, CE, RoHS, SAA, BIS, and BSMI
2. It produces very little heat during its whole operation process. Unlike many alternatives which heat up after they are used for 2 hours, it is totally different from them, said by some of our customers. It is less likely to occur the paper jamming problem
3. With a built-in insulation protection system, the product is less likely to be influenced by noises caused by jamming signals or component operation. This product is widely used in convenience stores, supermarkets, post offices, transportation, etc
4. Designed with shock and vibration resistance protection, the product performs well in resisting thunder and lightning, collision, and impact. This product is very popular in many offices, clothes stores, printing shops, etc

Product Overview

Product Specification

Service and Support

Product Overview

Xprinter thermal printer accessories factory for storage-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

Company Features
1. We boast our dedicated design and manufacture team. They are a must to ensure the operation of our company and are the major reason why clients turn to us for all their manufacturing needs.
2. We have invested efforts in sustainability throughout the entire business operations. From raw materials procurement, workmanship, to packaging methods, we comply with relevant environmental regulations.

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Meet Us At Computex 2024!

Dear Valued Customer,Thank you for your continued support on Xprinter!We are very delighted to invite you to Computex in Taipei.Date: from June 4th to 7th, 2024.Booth: R0214.We will showcase our latest innovations and newest products at the event.Sincerely invite you to join us and look forward to connect with you there.

Meet Us At Computex 2024!

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