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XP-422B 4 Inch Thermal Printer

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Product Overview

Product Specification

Service and Support

Product Overview

Integrated metal base frame + gear shaft

Structure stable, reliable and long life

Excellent heat dissipation performance and small size

BROCHURES

Product Specification

Model	HEP-803-Z1
Printing Features
Printing method	Direct Thermal
Print Speed	220 mm/s Max.
Print dots	576 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print width	72 mm
Media
Media type	Thermal paper
Media width	80 mm
Performance Features
Average Resistance	176 Ω± 4%
Pulse life	1* 10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Dimension	923315.2mm (W x L x H)
Weight	53 g
Power supply
Print voltage	8.5V（MAX 9.5V）
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5～40 °C，Humidity: 20％～85％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter melody box must go through these following production stages, including metal materials procurement and preparation, components machining, surface polishing, and assembly. Hengsheng's mosaics are well recognized by customers from North America, Europe, and Middle East mainly

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The design of Xprinter melody box is of professionalism. It is carried out considering many factors such as mechanical structure, spindles, control system, and part tolerances. The mosaics are produced in Hengsheng factory covering around 16000 square meters

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The design of Xprinter melody box is strictly conducted. It is carried out by our designers who think highly of parts and components safety, the whole machine safety, operation safety, and environmental safety. Over 2000 mosaic models have been developed

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Xprinter melody box has gone through some important production stages. They cover the preparation of raw materials, parts machining, plating and anodizing, assembly, and testing. The mosaics are consistent in color, sizing and finish

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Xprinter melody box has been tested according to the general standards. It is tested in terms of functionality, strength, stiffness, wears, and corrosion. Heng Xing branded mosaics are supplied at 30000 square meters per month

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The product is characterized by rigidity. It is able to withstand a certain heavy workload under the most demanding industrial conditions. Hengsheng's glass mosaic tiles are applied widely, especially in kitchen, hotel and KTV

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