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Latest products

XP-C58A 2 Inch Receipt Printer

S200M 80mm Thermal Receipt Printer

XP-Q838L 80mm Thermal Receipt Printer

TS-80

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Product Overview

Product Specification

Service and Support

Product Overview

Integrated metal base frame + gear shaft

Structure stable, reliable and long life

Excellent heat dissipation performance and small size

BROCHURES

Product Specification

Model	HEP-803-Z1
Printing Features
Printing method	Direct Thermal
Print Speed	220 mm/s Max.
Print dots	576 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print width	72 mm
Media
Media type	Thermal paper
Media width	80 mm
Performance Features
Average Resistance	176 Ω± 4%
Pulse life	1* 10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Dimension	923315.2mm (W x L x H)
Weight	53 g
Power supply
Print voltage	8.5V（MAX 9.5V）
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5～40 °C，Humidity: 20％～85％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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