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Color: Black

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Product Specification

Product Video

Service and Support

Product Overview

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58mm/80mm paper width available (300mm/s)	Sounds and light alarm function optional
Support page mode(300mm/s)	Multiple interface

BROCHURES

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Product Specification

Model	XP-Q838L
Printing Features
Printing method	Direct thermal
Paper width	79.5±0.5mm
Print width	72mm
Column capacity	576 dots/line or 512 dots/line
Printing speed	230 mm/s	260 mm/s	300 mm/s
Interface	USB / Lan / USB+Serial / USB+Lan (Optional:USB+WiFi / USB+Bluetooth)	USB+Serial+Lan (Optional: USB+Serial+Lan+WiFi / USB+Serial+Lan+Bluetooth)	USB+Serial+Lan
Line spacing	3.75mm(Adjustable by commands)
Column number	80mm paper: Font A - 42 columns or 48 columns / Font B - 56 columns or 64 columns/ Simplified/Traditional Chinese - 21 columns or 24 columns
Character size	ANK, Font A：1.5×3.0mm(12×24 dots) Font B：1.1×2.1mm(9×17 dots) Simplified / Traditional Chinese:3.0×3.0mm(24×24 dots）
Barcode Character
Extension character sheet	PC437(Standard Europe) / Katakana / PC850(Multilingual) / PC860(Portugal) / PC863(Canadian) / PC865(Nordic) / West Europe / Greek / Hebrew / East Europe / Iran/WPC1252 / PC866(Cyrillic#2) / PC852(Latin2) / PC858 / IranII / Latvian / Arabic / PT151(1251)
1D Barcode	UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/CODE93/CODE128
2D Barcode	QR CODE / PDF417
Input buffer	96 Kbytes(USB/Lan/USB+Serial) 128 Kbytes(USB+Lan)	128 Kbytes	4096 Kbytes
NV Flash	256 Kbytes
Power
Power adaptor	AC 100~240V, 50～60Hz
Printer Input	DC 24V/2.5A
Cash drawer	DC 24V/1A
Physical characteristics
Weight	1.0 Kg
Dimensions	193.76144.23133mm(DWH)
Auto cutter	Partial
Cutter life	1.5 million cuts
Printer head life	150Km
Software
Emulation	ESC/POS
Driver	Windows/JPOS/Linux/OPOS/Android/Mac
Utility	Windows & Linux test Utility
SDK	iOS, Android, Windows
Environmental Requirements
Work environment	Temperature (0～45℃) humidity(10～80%)
Storage environment	Temperature(-10～60℃) humidity(10～90%)

Product Video

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter is professionally designed. Its design takes into account many structural elements such as mechanical structures, spindle bearings, control and operating structures. It is ideal for camping, trekking, military deployment, and other extended outdoor trips

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Certified furniture tests are conducted on Xprinter . They ensure this product comply with the current national and international standards for interior furnishings such as DIN, EN, NEN, NF, BS, or ANSI/BIFMA. It can save customers on high import tariffs as it can be produced in our Myanmar factory

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The overall design quality of Xprinter is achieved using different software and tools. They include ThinkDesign, CAD, 3DMAX, and Photoshop which are being widely adopted in furniture designing. As for the style, apart from camouflage, it can be designed to harmonize with the intended outfit

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In the design of Xprinter , various factors have been considered. They are the rational layout of functional areas, the use of light and shadow, and color matching that affects people's mood and mentality. Its straps feel comfortable on the shoulder or in hand, never leaving any sore or marks

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Xprinter goes throug rigious tests. Its physical properties and chemical properties are all required to meet specific standards. It can be designed with a chest strap to take the pressure off shoulder and back muscles

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Structural construction can be completed by simply emplacing the same kinds of this product. It is already designed to interlock for ease of mobility during transportation. Additional straps can be designed to keep things cinched tight

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Bulk dealer for catering