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Product Specification

Service and Support

Product Overview

buy voice prompter manufacturer for storage-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Strict quality control is conducted in the production of Xprinter voice prompter. The purity of the cells, the sawing, polishing, and coating of the body are all scrutinized before the product is shipped. It brings a smooth and noise reduced running

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In the last stage of the process, Xprinter voice prompter has to go through rigorous quality control. It has passed quality tests such as static, leakage, and chemical corrosion. Its compact design permits it to be pushed and guided safely and easily through narrow passages

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Xprinter voice prompter is innovatively designed. It is carried out by our designers who have known well bag market trends and the nuts and bolts of bag construction. It can be designed with a brake system to prevent moving when not desired

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Each Xprinter voice prompter undergoes vigorous structural design analysis such as windproofness test to provide outstanding performance throughout its life cycle. It is designed to offer maximum capacity in strength for daily basis usage

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Xprinter voice prompter is designed based on the innovative ideas of our designers. These ideas make sure that this product is able to go with the service flow of all kinds of stores. Its material is antibacterial and inhibits the growth of pathogenic microorganisms

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Xprinter Group Through scientific planning and reasonable management and control of raw material purchase costs, transportation costs, human resource costs, etc., the voice prompter produced voice prompter are more cost-effective under the premise of no change in performance, quality, and quality.

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