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Extension board for external paper holder

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Service and Support

Product Overview

buy voice prompter manufacturer for storage-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

f******r

The fuselage of voice prompter is made of selected high-quality ABS materials, which is solid and thick, delicate and comfortable to the touch, shock-resistant and drop-resistant, durable.

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voice prompter Humanized design is adopted, when the scanning platform is not working, it will automatically enter the silent and power-saving mode, automatically sleep, saving energy and power.

c******z

voice prompter Fast response, strong recognition ability, simple installation, convenient use, can identify various barcodes such as wrinkle codes, color codes, laminated codes, reflective codes, and stain codes.

h******b

voice prompter adopts a high-performance sensor, equipped with an accelerated decoding chip inside, with high sensitivity and strong decoding ability, and can quickly identify a variety of barcodes, fuzzy codes and residual codes.

c******n

voice prompter Built-in high-precision scanning head, sensitive response, fast scanning speed, can adapt to different light environments, can clearly identify barcodes in strong light or dim environments, and is not easy to make mistakes.

c******t

voice prompter Elaborately made with special processing technology, it has good shock resistance, wear resistance and drop resistance, and long service life.

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