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Product Overview

Product Specification

Service and Support

Product Overview

buy voice prompter manufacturer for storage-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Strict production rules and regulations are always the core competitiveness of Xprinter voice prompter. With mature production technology and years of experience in the lighting industry, we are confident to provide customers with quality products. This product is perfect for motorcyclists, snow lovers, travelers, and campers

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Xprinter voice prompter is made of a heat-conducting material, and the thermal conductivity is improved, which ultimately helps to improve the heat dissipation rate. Its weather repellent coating makes it wind water-resistant

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Xprinter voice prompter has undergone a series of quality tests such as light transmission capability and light collecting ability, which is crucial for lighting effects. This product is lightweight and achieves the maximum portability

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The quality of Xprinter voice prompter is ensured. Various tests such as drop test, antistatic test, and illustrating test are performed in the production.This product is perfect for motorcyclists, snow lovers, travelers, and campers

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Xprinter voice prompter has great quality. It is produced through a series of rigorous quality inspections which is in line with EMI, IEC, and RoHS standards. Its heating panels are made with ultra-fine carbon fiber, which ensures maximum safety

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The product is deformation-resistant. With low dilatation coefficient, the product will not expand even used under high temperature or wet environment. This product simply requires a short charging time

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Buy voice prompter manufacturer for storage