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Product Overview
Product Specification
Service and Support
Easy to load paper
Compact and Light
Max. print width 48 mm
Support media from 20 to 62mm
| Model | HEP-21B-Z-R1 | HEP-21B-Z-R2 |
| Printing Features | ||
| Printing method | Direct Thermal | |
| Print Speed | 90 mm/s Max. | |
| Print dots | 384 dots | |
| Dot pitch | 0.125 mm | |
| Max.print width | 48 mm | 56 mm |
| Media | ||
| Media type | Thermal paper/ Label paper | |
| Media width | 20-62 mm | |
| Performance Features | ||
| Average Resistance | 176 Ω±4% | |
| Pulse life | 1*108 Pulse | |
| Mechanical life | 50 km | |
| Print head temperature detection | Thermistor | |
| Spacing detection | Through-light sensor | |
| Paper out detection | Reflected light sensor | |
| Dimension | 89.5*60*40.5 mm | |
| Weight | 138 g | |
| Power supply | ||
| Print ?voltage | MAX. 9.5V | |
| Logic power supply | MAX 7.0 V | |
| Environmental Conditions | ||
| Operation environment | 5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing | |
A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.
A:We support 12 months for all of our products.
A:Less than 0.3%
A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.
A:Delivery terms can be EX-WORKS, FOB or C&F.
A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.
A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.
A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.
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