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XP-Q80C Receipt Printer

HEP-21B-Z-R1/ HEP-21B-Z-R1

XP-Q838L 80mm Thermal Receipt Printer

Protective Case for XP-P101

Product Information
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Color: Black

Product Overview

Product Specifications

Product Video

Service and Support

Product Overview

● Ultra fast print speed: 300mm/s.	● Intelligent cutter control system
● Support queuing function	● Easy Maintenance: Takes 5S to update firmware only

new supply for store-1

BROCHURES

DRIVER

Specification

Printing
Resolution	203 DPI
Printing method	Direct Thermal
Print speed	230mm/s	260mm/s	300mm/s
Max.print width	72 mm
Media thickness	0.06 ~ 0.08 mm
Media width	79±0.5 mm / φ 80 mm
Line space	3.75mm(changeable using commands)
Performance Features
Input buffer	64 Kbyte	128 Kbyte	4096 Kbyte
NV Flash	256 Kbyte
Interface	USB+Serial / USB+Lan	USB+Serial+Lan (Optional：Bluetooth/Wifi)	USB+Serial+Lan
Sensors	Photoelectric sensor
Fonts/Graphics/Symbologies
Character sizes	ANK, Font A：1.5×3.0mm(12×24 dots) Font B：1.1×2.1mm(9×17 dots） Chinese, traditional Chinese:3.0×3.0mm(24×24 dots）
1D barcode	UPC-A / UPC-E / JAN13(EAN13) / JAN8（EAN8) / CODE39 / ITF / CODABAR / CODE93 / CODE128
2D barcode	QR CODE / PDF417
Extended character	PC437(Std.Europe)、(Katakana)、PC850（Multilingual)、PC860(Portugal)、 PC863(Canadian)、PC865（Nordic)、(West Europe)、 (Greek)、 (Hebrew)、(East Europe)、(Iran)、(WPC1252)、PC866(Cyrillic#2)、PC852(Latin2)、(PC858) 、 (IranII)、 (Latvian)、 (Arabic)、(PT1511251)
Physical Features
Dimension	178(D) x 140.4(W) x128.5(H)mm
Weight	1.08 kg
Print head life	150 km
Black mark sensor	Support
Input	AC 100~240V, 2A, 50~60Hz
Output	DC 24V, 2.5A
Operation	0~45℃, 10~80% RH, no condensing
Storage environment	-10~60℃, ≤10%~90% RH
Reliability
Auto cutter	Partial
Cutter life	1.5 million cuts
Printer head life	150 KM
Software
Operating system	Windows / Linux / Mac OS / Android

Product Video

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter is elaborately designed to deliver better user experience. This product is very popular in many offices, clothes stores, printing shops, etc

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Xprinter is manufactured using state-of-the-art machinery and the best quality materials.

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Xprinter is manufactured through the use of leading-edge technologies. This product is very popular in many offices, clothes stores, printing shops, etc

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All the raw material for comes from qualified supplier. This product is certified under CCC, CE, RoHS, SAA, BIS, and BSMI

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Xprinter is made of superior quality materials and manufactured by using advanced technology. It can be easily put in a corner without taking up too much space

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The fuselage is made of high-strength materials, with thick texture, compact structure, safe and reliable use, wear resistance and drop resistance, and long service life.

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New supply for store