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XP-Q838L

XP-Q838L

Brand name
Xprinter
Place of Origin
China
Model Number
XP-Q838L
Material
ABS
Certification
CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI
OEM Availability
Yes
Payment Term
T/T, L/C
Price
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Quantity Needed:
Pieces
E-mail:
Color: Black

Product Overview

Product Specification

Product Video

Service and Support


Product Overview

XP-Q838L-1

58mm/80mm paper width available (300mm/s)
Sounds and light alarm function optional
Support page mode(300mm/s)Multiple interface


Product Specification
ModelXP-Q838L
Printing Features

Printing method

Direct thermal 
Paper width79.5±0.5mm
Print width72mm
Column capacity576 dots/line  or  512 dots/line
Printing speed230 mm/s260 mm/s300 mm/s
InterfaceUSB / Lan / USB+Serial / USB+Lan
(Optional:USB+WiFi / USB+Bluetooth)

USB+Serial+Lan

(Optional: USB+Serial+Lan+WiFi / 
USB+Serial+Lan+Bluetooth)

USB+Serial+Lan
Line spacing3.75mm(Adjustable by commands)
Column number80mm paper: Font A - 42 columns or 48 columns / Font B - 56 columns or 64 columns/
 Simplified/Traditional Chinese - 21 columns or 24 columns
Character size

ANK, Font A:1.5×3.0mm(12×24 dots) 

         Font B:1.1×2.1mm(9×17 dots)

Simplified / Traditional Chinese:3.0×3.0mm(24×24 dots)
Barcode Character
Extension character sheet
PC437(Standard Europe) / Katakana / PC850(Multilingual) / PC860(Portugal) / PC863(Canadian) / PC865(Nordic) / West Europe / Greek / Hebrew / East Europe / Iran/WPC1252 / PC866(Cyrillic#2) / PC852(Latin2) / PC858 / IranII / Latvian / Arabic / PT151(1251)
1D BarcodeUPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/CODE93/CODE128
2D BarcodeQR CODE / PDF417
Input buffer96 Kbytes(USB/Lan/USB+Serial)                    
128 Kbytes(USB+Lan)
128 Kbytes
4096 Kbytes
NV Flash256 Kbytes
Power
Power adaptor
AC 100~240V, 50~60Hz
Printer InputDC 24V/2.5A
Cash drawerDC 24V/1A
Physical characteristics
Weight
1.0 Kg
Dimensions193.76*144.23*133mm(D*W*H)
Auto cutterPartial
Cutter life
1.5 million cuts
Printer head life150Km
Software
Emulation
ESC/POS
DriverWindows/JPOS/Linux/OPOS/Android/Mac
UtilityWindows & Linux test Utility
SDKiOS, Android, Windows
Environmental Requirements
Work environment
Temperature (0~45℃)  humidity(10~80%)
Storage environmentTemperature(-10~60℃) humidity(10~90%)
Product Video



Service support


Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be  EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For  more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.



The design of Xprinter portable receipt printer is a complex process. From 3D modeling, stress on parts, to construction, every detail is well taken care of. Packed with 5-layer corrugated paper, it is totally safe during transportation
Xprinter portable receipt printer goes through a professional design process. It is designed considering mechanical structure, control system, the performance of components and parts, etc. Adopting PVC as one of the main materials, it has good stability and safety
Xprinter portable receipt printer is well designed. Its design covers panel design, program design including PLC, drive systems, operator interface design, control systems design, etc. Packed with 5-layer corrugated paper, it is totally safe during transportation
The design of Xprinter portable receipt printer is strictly carried out. It is handled by our designers who consider many factors such as part tolerances, mechanical analysis, fatigue analysis, function realization, etc. The product has a big current carrying capacity
Xprinter portable receipt printer undergoes different types of specific mechanical tests. They include creep and stress relaxation testing, drop or shock testing, fatigue testing, and impact toughness testing. It is suitable for the wiring connection, electrical insulation protection, and so on
This product is chemically resistant. The use of neutral materials greatly avoids changes in the quality characteristics of the product itself due to the surrounding chemical environment. It conforms to the standards of America, Japan, Germany, etc
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