| Xprinter

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Product Specifications

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Service and Support

Product Overview

Xprinter-1

● Small size, easy to carry;	● Support printing on Android and iOS systems;
● Moisture proof, oil resistant, and scratch resistant

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Specification

Model	BQ1
Printing method	Direct thermal
Resolution	203DPI
Print width	48mm
Printing speed	10mm/s
Media type	Continuous thermal paper(label gap: 2mm)
Media width	58mm
Media thickness	0.06~0.16mm
Paper roll diameter	50mm
Paper peeling	Manual tear off
Sensor	Paper detection, cover opening detection
Interface	USB Type-c (charging), Bluetooth 5.0
Memory	64KB
Flash memory	1M
Battery Type	Rechargeable lithium battery
Battery voltage	3.7V
Battery capacity	2000mAh
Charger	DC:5V/1A
Performance	·Working standby time: approximately 41 hours ·Charging duration: approximately 1.25 hour ·Full charge continuous printing length: 2 hour
User interface	1 key (switch button),1light (status light)
System	Android, iOS
Safety	FCC, CE, CCC, Rohs
Dimension	95.187.974.3mm(DWH)
Weight	0.205 kg (including lithium battery)
Print head life	50Km
Accessories	USB cable, manual

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter is made of quality materials or parts which are all sourced from reliable suppliers who hold qualifications on providing materials or parts to practical tech accessory industry. It has been granted with CE, RoHS, TUV and other certifications

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Xprinter is recommended only after surviving the stringent tests in our laboratory. They include appearance quality, workmanship, colorfastness, size & weight, smell, and resilience. Aluminum alloy is applied to the product to prevent distortion

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Quality inspection of Xprinter will be conducted strictly. Its dimensional tolerance, form and location tolerance, surface roughness, and thermal treatment quality will be checked using high-tech testing machines. The "one-button" design provides easy use for users

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Xprinter is tested at every stage of the production cycle, including pre-production, production, and after market. The rigorous quality process ensures it is hypoallergenic – exceeding government regulations for cleanliness. It receives popularity among customers from Europe, America, Middle East, and so on

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The design of Xprinter is innovative and minimalist. It is created by our professional designers who have strong abilities in color matching and special shape creating. Its key components are made of stainless steel which is durable in use

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Strict quality inspection procedures throughout the entire production process, must have excellent quality and performance. Adopting stainless steel as the key materials, it is not easy to crack

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