| Xprinter

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HEP-32B-Z

XP-422B 4 Inch Thermal Printer

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HEP-727-Z

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Product Specification

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Service and Support

Product Overview

Xprinter-1

● Low noise & Smooth printing	● Capable of 30mm diameter paper roll
● Compact & Portable	● Long standby time

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Product Specification

Printing
Resolution	300 DPI
Printing method	Direct thermal printing
Max.Print width	48 mm
Printing speed	10 mm/s
Media Type	Continuous thermal paper, gap thermal paper(≥8mm)
Paper roll diameter	30 mm
Media width	58 mm
Media thickness	60-150 μm
Sensor	Paper detection sensor; Cover open sensor; Overheat detection
Dimensions	868641mm(DWH)
Weight	0.16 kg
Peeling mode	Manual tearing off
Printer head life	50 KM
Battery	3.7V/1000mAh, Standby time: 21.7H; Full charge time: 3.6H;
Charge	5V / 1A
Interfaces	USB + Bluetooth
Memory	16 KB
Flash	128 KB
Operations	1 button, 1indicator light
Environment	Temperature 5~40℃, humidity(25 ~ 85%); Temperature -40~60℃, humidity(10 ~ 90%)
Certification	FCC, CE, CB, CCC
Accessories	USB cable, Manual

Product Video

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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The raw materials of Xprinter are sourced by our procurement team who works to bring battery minerals and metals to the market from new sources in a more cost-effective, socially responsible and sustainable way. Optional accessories are available to customers' needs

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Xprinter is mainly composed of shell, cover, feed hole plug, connecting plate, connecting column, plate separator, and electrolyte. It has a strong adjustment function, ensuring the calibration accuracy

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Xprinter is carefully checked in the overall application system, making sure it can meet all requirements of the storage battery industry. Made of the latest composite materials, it features high-temperature resistance

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The electrolytes of Xprinter are well treated to have high ionic conductivity and good wetting characteristics, particularly for high power applications. Its surface is not to get rusty

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Xprinter is manufactured by our professional workers who draw on their many years of know-how and experience in catalysis and materials science. Its coating has been treated by high temperature, enabling users to maintain it more easily

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The seams and seam allowances of the product are even. Advanced sewing machines are used in the production process to ensure that each stitch is finely processed. It has an alarm report function when finishing the test work

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