| Xprinter

Latest products

XP-DT325B 3Inch Sticker Printer

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HEP-21B-Z-R1/ HEP-21B-Z-R1

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Product Specification

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Service and Support

Product Overview

Xprinter-1

● Low noise & Smooth printing	● Capable of 30mm diameter paper roll
● Compact & Portable	● Long standby time

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DRIVER

Product Specification

Printing
Resolution	300 DPI
Printing method	Direct thermal printing
Max.Print width	48 mm
Printing speed	10 mm/s
Media Type	Continuous thermal paper, gap thermal paper(≥8mm)
Paper roll diameter	30 mm
Media width	58 mm
Media thickness	60-150 μm
Sensor	Paper detection sensor; Cover open sensor; Overheat detection
Dimensions	868641mm(DWH)
Weight	0.16 kg
Peeling mode	Manual tearing off
Printer head life	50 KM
Battery	3.7V/1000mAh, Standby time: 21.7H; Full charge time: 3.6H;
Charge	5V / 1A
Interfaces	USB + Bluetooth
Memory	16 KB
Flash	128 KB
Operations	1 button, 1indicator light
Environment	Temperature 5~40℃, humidity(25 ~ 85%); Temperature -40~60℃, humidity(10 ~ 90%)
Certification	FCC, CE, CB, CCC
Accessories	USB cable, Manual

Product Video

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter is processed with mature and sophisticated milling grinding workmanship. It has to be ground and reground several times to guarantee a product with high fineness and purity.

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Xprinter is produced under strict scrutinization. It is checked for its material ingredients as well as material extraction methods to guarantee its quality.

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Xprinter is extracted under highly scientific methods. It will go through the gravity separation process, floatation process, magnetic separation process, or chemical separation and purification.

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Xprinter goes through a series of sophisticated workmanship. The comminution and concentration of raw materials are carried out to provide a more concentrated material for the procedures of extractive metallurgy.

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Xprinter will go through several manufacturing stages. First, the raw materials will be crushed and ground, then they are separated and concentrated to separate the waste ingredients out. 卖点、特色句]

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The products have passed the overall quality inspection before they leave the factory.

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