custom made thermal printer accessories dealer for medical care

Latest products

XP-C58A 2 Inch Receipt Printer

XP-303B Barcode Printer

HEP-32B-Z

XP-DT325B 3Inch Sticker Printer

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Product Overview

Product Specification

Service and Support

Product Overview

Xprinter custom made thermal printer accessories dealer for medical care-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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The surface process of Xprinter thermal printer accessories includes rust, grease, oxidization, and burnishing. All these processes are done in line with hardware manufacture standards both domestically and internationally. Print width and line spacing can be customized based on needs

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Xprinter thermal printer accessories is scrutinized strictly. It is required to go through the quality tests including short circuit protection, maximum power output, and energy transforming efficiency. It is less likely to occur the paper jamming problem

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Typical parameters of Xprinter thermal printer accessories being measured include flexure, tension, compression, peel strength, adhesive/bond strength, puncture, insertion/extraction and sliding of pistons. Any logos or brand information can be customized and printed on the item

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The seal materials used in Xprinter thermal printer accessories are guaranteed to be chemically compatible with any fluids or solids, including solvents, cleaners or steam. It meets a variety of low-to medium-volume printing applications

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The production procedures of Xprinter thermal printer accessories include materials preparation, CAD design, material cutting, stamping, sewing, and stitching, which are all done to provide a good precondition for shoemaking. This product is widely used in convenience stores, supermarkets, post offices, transportation, etc

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The product has been approved by experts to be good in every aspect, such as performance, durability, practicality, and so on. It produces little noise during its operation

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Xprinter custom made thermal printer accessories dealer for medical care