high-quality receipt printer accessories distributor for supermarket

Latest products

HEP-32B-Z

XP-DT325B 3Inch Sticker Printer

HEP-727-Z

HEP-21B-Z-R1/ HEP-21B-Z-R1

Product Information
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Company Advantages
1. Xprinter needs to be tested in various aspects. It will be tested under advanced machines for materials strength, ductility, thermoplastic deformation, hardness, and colorfastness. Print width and line spacing can be customized based on needs
2. Xprinter Group plays a major role in exporting high quality receipt printer accessories every year. This product is certified under CCC, CE, RoHS, SAA, BIS, and BSMI
3. The product meets international standards in all aspects, such as performance, durability, availability and more. Featuring user-friendly design, it is easy to operate with excellent printing effect
4. The product has outstanding features including the stable and durable performance. The product can improve workflow efficiency without a frequent ink-lacking problem
5. Quality and reliability are the basic characteristics of the product. Any logos or brand information can be customized and printed on the item

Product Overview

Product Specification

Service and Support

Product Overview

Xprinter receipt printer accessories distributor for supermarket-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

Company Features
1. Xprinter Group has been providing high-quality over the years. We mainly concentrate on the innovation of our products.
2. Xprinter Group has set up a first-class R&D group, efficient sales network, and ideal after-sales service.
3. Our business goal is to improve our production efficiency by using new production technologies to reduce emissions and increase recycling.

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The production of Xprinter receipt printer accessories includes the following stages: concept development, detailed mechanical design&control systems design, manufacture, and final commissioning. Operated by a thermal printing method, it is able to print at much faster rates than other printers

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Xprinter receipt printer accessories goes through a complete design process. The design procedures include preliminary 3D solid modeling, finite element analysis of parts and assemblies, panel layouts, and PLC programming. The images or characters produced by it can be stored for a long time without fading

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The parts of Xprinter receipt printer accessories have been strictly tested. These mechanical parts include gears, bearings, fasteners, springs, seals, couplings, etc. It produces little noise during its operation

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Xprinter receipt printer accessories is professionally designed. Many factors have been considered in terms of functionality, strength, stiffness, wear, and corrosion. It produces little noise during its operation

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Materials used for Xprinter receipt printer accessories has been tested. The tests include toughness or brittleness testing, hardness testing, tensile testing, etc. The drop-in paper loading is easy to handle

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The inspection of the product is paid 100% attention. From the materials to the finished products, each step of inspection is strictly conducted and followed. The images or characters printed by this product are not prone to fade or blur

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Xprinter receipt printer accessories distributor for supermarket