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Product Specification

Service and Support

Product Overview

Xprinter receipt printer accessories maker for storage-1

High-performance print head

Autemperature control

Powerful and durable

Automatic cutter

BROCHURES

Product Specification

Model	HEP-515-Z
Printing Features
Printing method	Direct Thermal
Print dots	384 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print speed	90 mm/s Max.
Max.print width	48 mm
Media
Media type	Thermal paper/Label thermal paper
Media width	58 mm
Performance Features
Average Resistance	176Ω±4%
Pulse life	108 Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Physical characteristics
Dimension	86 ×54×25.8 mm (W x L x H)
Weight	131.9 g
Power supply
Print voltage	4.2～8.5 V
Logic power supply	2.7～5.25 V
Environmental Conditions
Operation environment	0～50 °C，Humidity: 20％～85％ RH no condensing
Storage environment	-25～70 °C，Humidity: 10％～95％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter receipt printer accessories must go through these following production stages, including metal materials procurement and preparation, components machining, surface polishing, and assembly. Heng Xing branded mosaics are customizable

t******x

The design of Xprinter receipt printer accessories is of professionalism. It is carried out considering many factors such as mechanical structure, spindles, control system, and part tolerances. Excellent services regarding the mosaics are offered by Hengsheng export team established for 8 years

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The design of Xprinter receipt printer accessories is strictly conducted. It is carried out by our designers who think highly of parts and components safety, the whole machine safety, operation safety, and environmental safety. Hengsheng's mosaics are always received by customers ahead of time thanks to traffic convenience

y******t

Xprinter receipt printer accessories has gone through some important production stages. They cover the preparation of raw materials, parts machining, plating and anodizing, assembly, and testing. Heng Xing branded mosaics are supplied at 30000 square meters per month

m******m

Xprinter receipt printer accessories has been tested according to the general standards. It is tested in terms of functionality, strength, stiffness, wears, and corrosion. Hengsheng's mosaics are strictly selected before being packed

c******e

The product is characterized by rigidity. It is able to withstand a certain heavy workload under the most demanding industrial conditions. Hengsheng's mosaics are always received by customers ahead of time thanks to traffic convenience

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Xprinter receipt printer accessories maker for storage