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Product Specification

Service and Support

Product Overview

Xprinter thermal printer accessories for storage-1

Integrated metal base frame + gear shaft

Structure stable, reliable and long life

Excellent heat dissipation performance and small size

BROCHURES

Product Specification

Model	HEP-803-Z1
Printing Features
Printing method	Direct Thermal
Print Speed	220 mm/s Max.
Print dots	576 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print width	72 mm
Media
Media type	Thermal paper
Media width	80 mm
Performance Features
Average Resistance	176 Ω± 4%
Pulse life	1* 10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Dimension	923315.2mm (W x L x H)
Weight	53 g
Power supply
Print voltage	8.5V（MAX 9.5V）
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5～40 °C，Humidity: 20％～85％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter thermal printer accessories is professionally designed. It is made by our professional designers who have mastered the elements and principles of color design and color matching.

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The manufacture for Xprinter thermal printer accessories is complex. It includes cleaning, joining, calibration and configuration, and experimentation.

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Once the Xprinter thermal printer accessories production is completed, the quality assessment will be carried out. We will strictly check fiber strength, water shrinkage, colorfastness, weaving strength and other parameters.

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In order to meet the standards of the textile industry, Xprinter thermal printer accessories is produced under strict quality control. We check and test the quality control of size matching, color fastness and color matte finish.

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In the design stage of Xprinter thermal printer accessories, many factors have been taken into account. These considerations include fire resistance ability, safety hazards, structural comfort & stability, and the content of contaminants and harmful substances.

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The product has a deodorant effect. The antimicrobial and odor-resistant technique is used to prevent germ growth and dermatophytosis.

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Xprinter thermal printer accessories for storage