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Product Specification

Service and Support

Product Overview

Xprinter thermal printer accessories for storage-1

Integrated metal base frame + gear shaft

Structure stable, reliable and long life

Excellent heat dissipation performance and small size

BROCHURES

Product Specification

Model	HEP-803-Z1
Printing Features
Printing method	Direct Thermal
Print Speed	220 mm/s Max.
Print dots	576 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print width	72 mm
Media
Media type	Thermal paper
Media width	80 mm
Performance Features
Average Resistance	176 Ω± 4%
Pulse life	1* 10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Dimension	923315.2mm (W x L x H)
Weight	53 g
Power supply
Print voltage	8.5V（MAX 9.5V）
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5～40 °C，Humidity: 20％～85％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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The making of Xprinter thermal printer accessories covers a few stages. They are drawing design, including graphic drawing, 3D image, and perspective renderings, shape molding, manufacturing of pieces and the frame, as well as surface treating. The thermal printing method adopted in this product helps reduce printing cost because it needs no ink

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Xprinter thermal printer accessories is manufactured with a series of mechanical components. They are a machine base, column, worktable, spindle cases, carriages, and so on. It produces little noise during its operation

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During the design phase of Xprinter thermal printer accessories, some important factors are taken into account. They are tip-over hazards, formaldehyde safety, lead safety, strong odors, and chemical damage. Without the capacity need for ribbons and ink, its design is more compact

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Xprinter thermal printer accessories presents a perfect marketing effect with its attractive design style. Its design is inspired by our designers who have been working on design innovation and day and night. It can be easily put in a corner without taking up too much space

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Xprinter thermal printer accessories is a product of the most advanced technology. We use 3d composite weaving, electrostatic nanometer mesh technology manufacturing, etc. to produce this product. The thermal printing method adopted in this product helps reduce printing cost because it needs no ink

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Multiple times of quality tests will be conducted to ensure the product meets the industry quality standards. This product supports the top and front printing exit

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Xprinter thermal printer accessories for storage