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Product Specification

Service and Support

Product Overview

Xprinter thermal printer accessories for storage-1

Integrated metal base frame + gear shaft

Structure stable, reliable and long life

Excellent heat dissipation performance and small size

BROCHURES

Product Specification

Model	HEP-803-Z1
Printing Features
Printing method	Direct Thermal
Print Speed	220 mm/s Max.
Print dots	576 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print width	72 mm
Media
Media type	Thermal paper
Media width	80 mm
Performance Features
Average Resistance	176 Ω± 4%
Pulse life	1* 10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Dimension	923315.2mm (W x L x H)
Weight	53 g
Power supply
Print voltage	8.5V（MAX 9.5V）
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5～40 °C，Humidity: 20％～85％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter thermal printer accessories is the outcome of sophisticated manufacturing processes. It has to be stamped, cut, polished, electroplated, sprayed, tested, and assembled before it's shipped. Maintaining a mutually beneficial relationship with customers is a part of our core values

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Xprinter thermal printer accessories is developed by the experienced in-house R&D team. Various parameters relating to the performance of battery have been taken into consideration by our technicians, including discharge, open-circuit voltage, capacity, and internal resistance. More CNC are applied in the secondary processing to meet high accuracy demands

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The manufacturing of Xprinter thermal printer accessories covers a few aspects. They include metal cutting, forming, structure shaping, surface polishing, mechanical components' fabricating, an so on. Our vision is to promote auto-production line to optimize automatic production

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Xprinter thermal printer accessories comes with a mattress bag that is large enough to fully enclose the mattress to make sure it stays clean, dry and protected. Improving the quality of products and wining the market are our ultimate goal

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Materials used in the manufacture of Xprinter thermal printer accessories can be categorized into: metals which are used typically for electric conductors, dielectrics or insulating materials used for prevention of accidental contact, and chemicals. Our mission is to provide solutions for high quality casting products with our professional team and advanced technology

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It will not fade or begin to look ratty after prolonged exposure to the sun or being washed for a certain number of times. We make products according to customer's own drawing design

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Xprinter thermal printer accessories for storage