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Product Overview

Product Specification

Service and Support

Product Overview

durable label printer accessories inquire now for storage-1

Easy paper loading

Compact size

Light weight

Fast printing speed (Max. printing speed 152.4mm / s)

BROCHURES

Product Specification

Model	HEP-32B-Z
Printing Features
Printing method	Direct Thermal
Print dots	640 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print width	80 mm
Max.print speed	152.4mm/s Max.
Media
Media type	Thermal paper/Label thermal paper
Media width	80 mm
Performance Features
Average Resistance	650 Ω± 3%
Pulse life	5*10⁷ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Physical characteristics
Dimension	129.9×68.6×81 mm (W x L x H)
Weight	388.7 g
Power supply
Print voltage	24 ± 10% V
Logic power supply	3.13～5.25 V
Environmental Conditions
Operation environment	5～45 °C，Humidity: 20％～85％ RH no condensing
Storage environment	-25～70 °C，Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter label printer accessories will be tested to meet strict quality standards for furniture. It has passed the following testings: flame retardant, aging resistance, weather fastness, warpage, structural strength, and VOC. The product is proven to be much safer and more dependable

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The quality standard of Xprinter label printer accessories complies with various regulations. They are China (GB), the US (BIFMA, ANSI, ASTM), Europe (EN, BS, NF, DIN), Australia (AUS/NZ, Japan (JIS), Middle East (SASO), among others. The product is marketed with an independent intellectual property right

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The design of Xprinter label printer accessories takes into account some critical factors. They include innovative shapes, functional requirements, color coordination, and aesthetic appeal. Its packing is very exquisite that it directly can be a gift

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Xprinter label printer accessories is fabricated in the machine shop. It is in such a place where it is sawed size, extruded, molded, and honed as required to stipulations of the furniture industry. The replacement for its default can be made within 1 week

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Xprinter label printer accessories goes through a range of production processes, including materials cleaning, drilling, laser cutting, extruding, engraving, surface polishing, and quality inspection. Medical level SUS 316ss is used in its production

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The product is tested to be in strict compliance with the global quality standards. The product is proven to be much safer and more dependable

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Durable label printer accessories inquire now for storage