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professional company for shop

Professional company for shop

Brand name
Xprinter
Place of Origin
China
Model Number
XP-Q838L
Material
ABS
Certification
CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI
OEM Availability
Yes
Payment Term
T/T, L/C
Price
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Quantity Needed:
Pieces
E-mail:
Color: Black

Product Overview

Product Specification

Product Video

Service and Support


Product Overview

professional company for shop-1

58mm/80mm paper width available (300mm/s)
Sounds and light alarm function optional
Support page mode(300mm/s)Multiple interface


Product Specification
ModelXP-Q838L
Printing Features

Printing method

Direct thermal 
Paper width79.5±0.5mm
Print width72mm
Column capacity576 dots/line  or  512 dots/line
Printing speed230 mm/s260 mm/s300 mm/s
InterfaceUSB / Lan / USB+Serial / USB+Lan
(Optional:USB+WiFi / USB+Bluetooth)

USB+Serial+Lan

(Optional: USB+Serial+Lan+WiFi / 
USB+Serial+Lan+Bluetooth)

USB+Serial+Lan
Line spacing3.75mm(Adjustable by commands)
Column number80mm paper: Font A - 42 columns or 48 columns / Font B - 56 columns or 64 columns/
 Simplified/Traditional Chinese - 21 columns or 24 columns
Character size

ANK, Font A:1.5×3.0mm(12×24 dots) 

         Font B:1.1×2.1mm(9×17 dots)

Simplified / Traditional Chinese:3.0×3.0mm(24×24 dots)
Barcode Character
Extension character sheet
PC437(Standard Europe) / Katakana / PC850(Multilingual) / PC860(Portugal) / PC863(Canadian) / PC865(Nordic) / West Europe / Greek / Hebrew / East Europe / Iran/WPC1252 / PC866(Cyrillic#2) / PC852(Latin2) / PC858 / IranII / Latvian / Arabic / PT151(1251)
1D BarcodeUPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/CODE93/CODE128
2D BarcodeQR CODE / PDF417
Input buffer96 Kbytes(USB/Lan/USB+Serial)                    
128 Kbytes(USB+Lan)
128 Kbytes
4096 Kbytes
NV Flash256 Kbytes
Power
Power adaptor
AC 100~240V, 50~60Hz
Printer InputDC 24V/2.5A
Cash drawerDC 24V/1A
Physical characteristics
Weight
1.0 Kg
Dimensions193.76*144.23*133mm(D*W*H)
Auto cutterPartial
Cutter life
1.5 million cuts
Printer head life150Km
Software
Emulation
ESC/POS
DriverWindows/JPOS/Linux/OPOS/Android/Mac
UtilityWindows & Linux test Utility
SDKiOS, Android, Windows
Environmental Requirements
Work environment
Temperature (0~45℃)  humidity(10~80%)
Storage environmentTemperature(-10~60℃) humidity(10~90%)
Product Video



Service support


Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be  EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For  more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.



Xprinter is designed using the latest design concept and manufactured from quality raw materials sourced from reliable suppliers. It is manufactured to meet international safety requirements
The design of Xprinter has been impressing people with a sense of harmony and unity. It proves to be fantastic and user-friendly, successfully attracting attractions from users. It conforms to the standards of EN, ASTM, DIN, BS, JIS, etc
Xprinter is made of high-quality materials which are strictly selected by our experienced production team based on the application requirements and the industry quality standards. Optional accessories are available to customers' needs
The design of Xprinter follows the market trend, which completely caters to the aesthetic of customers. It also maximizes the overall performance of the product. It can withstand the corrosion of acid, alkali, and other chemical substances
Innovative design concept: the design concept of Xprinter is carried out by a team of professionals who keep innovative ideas in mind and thus the innovation-oriented product is made. The product is highly resistant to oxidation
The product is accredited to several recognized standards, such as ISO quality standard. Its accessories, imported from Japan, Germany, Japan, are reliable and high-precision
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