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professional company for shop

Professional company for shop

Brand name
Xprinter
Place of Origin
China
Model Number
XP-Q838L
Material
ABS
Certification
CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI
OEM Availability
Yes
Payment Term
T/T, L/C
Price
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Quantity Needed:
Pieces
E-mail:
Color: Black

Product Overview

Product Specification

Product Video

Service and Support


Product Overview

professional company for shop-1

58mm/80mm paper width available (300mm/s)
Sounds and light alarm function optional
Support page mode(300mm/s)Multiple interface


Product Specification
ModelXP-Q838L
Printing Features

Printing method

Direct thermal 
Paper width79.5±0.5mm
Print width72mm
Column capacity576 dots/line  or  512 dots/line
Printing speed230 mm/s260 mm/s300 mm/s
InterfaceUSB / Lan / USB+Serial / USB+Lan
(Optional:USB+WiFi / USB+Bluetooth)

USB+Serial+Lan

(Optional: USB+Serial+Lan+WiFi / 
USB+Serial+Lan+Bluetooth)

USB+Serial+Lan
Line spacing3.75mm(Adjustable by commands)
Column number80mm paper: Font A - 42 columns or 48 columns / Font B - 56 columns or 64 columns/
 Simplified/Traditional Chinese - 21 columns or 24 columns
Character size

ANK, Font A:1.5×3.0mm(12×24 dots) 

         Font B:1.1×2.1mm(9×17 dots)

Simplified / Traditional Chinese:3.0×3.0mm(24×24 dots)
Barcode Character
Extension character sheet
PC437(Standard Europe) / Katakana / PC850(Multilingual) / PC860(Portugal) / PC863(Canadian) / PC865(Nordic) / West Europe / Greek / Hebrew / East Europe / Iran/WPC1252 / PC866(Cyrillic#2) / PC852(Latin2) / PC858 / IranII / Latvian / Arabic / PT151(1251)
1D BarcodeUPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/CODE93/CODE128
2D BarcodeQR CODE / PDF417
Input buffer96 Kbytes(USB/Lan/USB+Serial)                    
128 Kbytes(USB+Lan)
128 Kbytes
4096 Kbytes
NV Flash256 Kbytes
Power
Power adaptor
AC 100~240V, 50~60Hz
Printer InputDC 24V/2.5A
Cash drawerDC 24V/1A
Physical characteristics
Weight
1.0 Kg
Dimensions193.76*144.23*133mm(D*W*H)
Auto cutterPartial
Cutter life
1.5 million cuts
Printer head life150Km
Software
Emulation
ESC/POS
DriverWindows/JPOS/Linux/OPOS/Android/Mac
UtilityWindows & Linux test Utility
SDKiOS, Android, Windows
Environmental Requirements
Work environment
Temperature (0~45℃)  humidity(10~80%)
Storage environmentTemperature(-10~60℃) humidity(10~90%)
Product Video



Service support


Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be  EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For  more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.



Xprinter Group Have a professional team, concentrate on the quality management of materials, and strictly control the quality of from the source, not only that, After the production is completed, the quality inspection team specially established by the company will conduct inspections , to ensure its high quality and excellent quality.
Xprinter Group Standardized production is carried out in strict accordance with national standards, and the products are strictly tested with almost harsh quality control standards and inspection methods to ensure that the produced are qualified products with reliable quality.
Xprinter Group With imported production equipment, highly automated production lines, mature production technology, advanced technology, and senior R&D and design personnel, not only can customize, but also ensure reliable and superior product quality.
The company has been engaged in the production and sales of for many years, and has accumulated rich experience in production and management. The products produced are thick in materials, fine in workmanship, high in quality, beautiful and practical.
The company has strong strength and strict management. It not only has a standardized production workshop, but also has established a perfect quality management system. From the selection of raw materials to the delivery of finished products, the quality is strictly controlled in every link to ensure the excellent quality of .
The transducer of has good thermal stability, low calorific value, and small resonance impedance, so that has stable performance, is durable, and has a long service life.
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