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HEP-32B-Z

XP-422B 4 Inch Thermal Printer

XP-DT325B 3Inch Sticker Printer

HEP-727-Z

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Product Specification

Service and Support

Product Overview

Xprinter printer accessories dealer for storage-1

Easy paper loading

Compact size

Light weight

Fast printing speed (Max. printing speed 152.4mm / s)

BROCHURES

Product Specification

Model	HEP-32B-Z
Printing Features
Printing method	Direct Thermal
Print dots	640 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print width	80 mm
Max.print speed	152.4mm/s Max.
Media
Media type	Thermal paper/Label thermal paper
Media width	80 mm
Performance Features
Average Resistance	650 Ω± 3%
Pulse life	5*10⁷ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Physical characteristics
Dimension	129.9×68.6×81 mm (W x L x H)
Weight	388.7 g
Power supply
Print voltage	24 ± 10% V
Logic power supply	3.13～5.25 V
Environmental Conditions
Operation environment	5～45 °C，Humidity: 20％～85％ RH no condensing
Storage environment	-25～70 °C，Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter printer accessories has gone through some important production stages. They cover the preparation of raw materials, parts machining, plating and anodizing, assembly, and testing. The product combines principles of simple operation with rugged construction

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Before delivery, Xprinter printer accessories has to undergo a wide range of tests. It is strictly tested in terms of the strength of its materials, statics&dynamics performance, resistance to vibrations&fatigue, etc. It has flexibility without the use of unloaders or bypass valves

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The design of Xprinter printer accessories involves many considerations. They may include stress points, support points, yield points, wear resistance capacity, toughness, and friction force. It requires no electrical or mechanical drive connections

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The necessary tests for Xprinter printer accessories have been strictly conducted. It has been tested in terms of safety, electromagnetic compatibility, vibration, reliability, and durability. The product is easy to maintain and helps improve productivity

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The design of Xprinter printer accessories is of professionalism. It is carried out considering many factors such as mechanical structure, spindles, control system, and part tolerances. This product has the advantages of speed and efficiency

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Xprinter employs professional quality check team to test the quality of the product. The product is consistently recognized as a reliable one in the industry

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Xprinter printer accessories dealer for storage