quality printer accessories dealer for storage

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XP-Q838L 80mm Thermal Receipt Printer

HEP-32B-Z

XP-DT325B 3Inch Sticker Printer

HEP-727-Z

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Product Specification

Service and Support

Product Overview

Xprinter printer accessories dealer for storage-1

Easy paper loading

Compact size

Light weight

Fast printing speed (Max. printing speed 152.4mm / s)

BROCHURES

Product Specification

Model	HEP-32B-Z
Printing Features
Printing method	Direct Thermal
Print dots	640 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print width	80 mm
Max.print speed	152.4mm/s Max.
Media
Media type	Thermal paper/Label thermal paper
Media width	80 mm
Performance Features
Average Resistance	650 Ω± 3%
Pulse life	5*10⁷ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Physical characteristics
Dimension	129.9×68.6×81 mm (W x L x H)
Weight	388.7 g
Power supply
Print voltage	24 ± 10% V
Logic power supply	3.13～5.25 V
Environmental Conditions
Operation environment	5～45 °C，Humidity: 20％～85％ RH no condensing
Storage environment	-25～70 °C，Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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The materials of Xprinter printer accessories are strictly selected and their quality reaches the international packaging standards, which helps this product withstand the test of the time.

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Xprinter printer accessories is designed by our designers who carefully check the suitability of the chosen solution and give valuable advice concerning the selection of materials and finishes.

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The design of Xprinter printer accessories always follows the latest trend and will never go out of style. Its particular structure design is finished by utilizing CAD software.

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The surface treatment process of Xprinter printer accessories are regarded as especially exclusive. This process is strictly carried out by adopting the highest package and printing standards.

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The materials of Xprinter printer accessories are supplied based on the commitment to the environment - a family of eco-friendly materials designed to manufacture the sustainable product.

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Xprinter Group Not only pay attention to product quality, but also strictly control the production cost, carry out strict cost control in the aspects of product material selection, manufacturing, processing, logistics, etc., reduce the loss rate of materials, improve the yield rate of products, and ensure the quality of production printer accessories All are cost-effective products with high quality and high price.

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Xprinter printer accessories dealer for storage