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Product Specification

Service and Support

Product Overview

professional thermal printer accessories inquire now for post-1

Neat paper cutting

High gear & Durable

Compact & sophisticated structure

Water and Oil proof, suitable the use in kitchen

BROCHURES

Product Specification

Model	HEP-747-Z-A-C9(TA)
Printing Features
Printing method	Direct Thermal
Print dots	640 dots
Dots/line	8 dots/line
Dot pitch	0.125 mm
Max.print speed	90 mm/s Max.
Max.print width	48 mm
Media
Media type	Thermal paper/Label thermal paper
Media width	58 mm
Performance Features
Average Resistance	650 Ω± 3%
Pulse life	10⁸ Pulse
Mechanical life	150 km
Print head temperature detection	Thermistor
Paper out detection	Photo-sensor
Physical characteristics
Dimension	121x64.7x73.2 mm (W x L x H)
Weight	392 g
Power supply
Print voltage	24±10% V
Logic power supply	3.13～5.25 V
Environmental Conditions
Operation environment	5～45 °C，Humidity: 20％～85％ RH no condensing
Storage environment	-25～70 °C，Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Strict quality control is conducted in the production of Xprinter thermal printer accessories. The purity of the cells, the sawing, polishing, and coating of the body are all scrutinized before the product is shipped. We will be responsible for providing the competitive high quality products with reasonable price

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The preliminary production procedures of Xprinter thermal printer accessories cover a series of stages. The mined material of the product has to be crushed, milled and washed.

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Xprinter thermal printer accessories will go through double inspection and quality test. It is tested in terms of its sleeves, springs, and position wedges in the last production stages. More CNC are applied in the secondary processing to meet high accuracy demands

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During the production of Xprinter thermal printer accessories, The overall light quality such as color rendering, color temperature, and the efficiency of the light source is obviously enhanced. Quality first is very important for Hanway

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The production process of Xprinter thermal printer accessories is rigorously inspected. It is checked for the colorfastness of fabrics, the fastness of accessories, and the overall bag construction. Hanway has been specialized in aluminum, zinc and brass die casting for over 13 years

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It can perform tasks which are deemed as dangerous for humans, as well as be able to perform highly laborious tasks. Hanway has gained utility model patent certificate for the innovation of products

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Professional thermal printer accessories inquire now for post