buy printer accessories online company for supermarket

Latest products

HEP-21B-Z-R1/ HEP-21B-Z-R1

T81 Thermal A4 Printer

Protective Case for XP-P101

XP-P322B Portable Label Printer

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Product Overview

Product Specification

Service and Support

Product Overview

Xprinter buy printer accessories online company for supermarket-1

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm

Product Specification

Model	HEP-21B-Z-R1	HEP-21B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±4%
Pulse life	1*10⁸ Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	89.56040.5 mm
Weight	138 g
Power supply
Print ?voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 10％～90％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Xprinter printer accessories online is developed by adopting the most advanced integrated circuits technology. The R&D team makes the transistor, resistor, capacitor, and other components gather together to achieve a compact design. More CNC are applied in the secondary processing to meet high accuracy demands

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From the selection of raw materials of Xprinter printer accessories online, any hazardous substance or element is eliminated to prevent pollution to the environment as well as any harm to the human body. Complete OEM service in Hanway is guaranteed to satisfy customers

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The production environment of Xprinter printer accessories online is required to be neat, clean, noise and dust free. Workers are required to wear dust suit in the work plant. We provide tooling design,tooling fabrication, die casting, secondary process, precision machining,T6 treatment,finish treatment and assembling

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Xprinter buy printer accessories online company for supermarket