professional voice prompter design for supermarket

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Product Specification

Service and Support

Product Overview

professional voice prompter design for supermarket-1

48mm print width

High print accuracy (8 dots / mm)

Durable (50 km or 108 pulses)

Label and barcode print compatible

BROCHURES

Product Specification

Model	HEP-22B-Z-R1	HEP-22B-Z-R2
Printing Features
Printing method	Direct Thermal
Print Speed	90 mm/s Max.
Print dots	384 dots
Dot pitch	0.125 mm
Max.print width	48 mm	56 mm
Media
Media type	Thermal paper/ Label paper
Media width	20-62 mm
Performance Features
Average Resistance	176 Ω±3%
Pulse life	1*108 Pulse
Mechanical life	50 km
Print head temperature detection	Thermistor
Spacing detection	Through-light sensor
Paper out detection	Reflected light sensor
Dimension	85.455.428.7mm mm
Weight	94.6g
Power supply
Print voltage	MAX. 9.5V
Logic power supply	MAX 7.0 V
Environmental Conditions
Operation environment	5 ~ 40°C（41~104°F），Humidity: 40％～60％ RH no condensing

Service support

Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.

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Stringent quality testing for Xprinter voice prompter will be carried out at the final production stage. They include EN12472/EN1888 testing for the amount of nickel released, structural stability, and CPSC 16 CFR 1303 lead element test.

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Xprinter voice prompter is manufactured under a range of stages. They are fabrics and accessories sourcing, materials treating (cleaning/shrinking), sample making, sample corrections, mass production, and quality control.

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Xprinter voice prompter is carefully designed. Mechanical behavior such as statics, dynamics, the strength of materials, vibrations, reliability, and fatigue are taken into consideration.

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Xprinter voice prompter is designed to be flexible. It is created by our product designers who are proficient in design concepts and use them in different ways to create different forms of art/objects and visual effects.

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A range of reliable tests for Xprinter voice prompter will be carried out by the QC team. It has passed the anti-aging test, high-temperature resisting test, and shock-proof tests.

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The company not only attaches great importance to product quality, but also strictly controls production costs, and strives to reduce production costs in various links such as procurement, management, production, and distribution, so as to ensure that the voice prompter produced are all high-quality and cost-effective products.

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Professional voice prompter design for supermarket