Bar code printer can't print, you can checked all these reasons? _ printing equipment
the bar code printer is not what the problem is. As the bar code technology personnel when we hear a printer to print customer said. We need a way of thinking of their own. Bar code printer can't print, you can checked all these reasons? ( The following is a problem we need to ask to the customer's)
1。 Are there any install a printer driver
if the customer did not install the driver, and will not install remote to help customers to complete. 2. Drivers installed, in driving print test printer didn't respond?
customer if installed driver, so we need to clear what customer use printing line USB port. A serial port. Parallel port. Network port? According to the customer to choose the print line to drive inside choose corresponding print port. 3. Printer supplies have installed correctly? ( Carbon paper)
can be expressed through language to guide customers installation, or send the client installation video. Not installed video can give technology installed pictures pictures to customers, through the pictures to judge the installation is correct.
4。 If there is a red light flashing printer here.
or other abnormal ( Technology need to ask the customer's specific models, according to the models to tell the customer what's normal state, to guide can go to a judge. )